Sales Engineer

Summary

Join Torii, a Gartner-recognized leader in SaaS Management, as a Junior to Mid-Level Sales Engineer! In this remote East Coast-based role, you will act as the technical bridge between our sales team and prospective customers. You will deliver compelling product demonstrations, address technical concerns, and guide clients through the evaluation process. This is a fantastic opportunity to contribute to an innovative company and utilize your technical expertise in a fast-paced, high-growth environment. You will work closely with the sales team and other internal teams to ensure customer success. We offer a remote-first culture with flexible hours and comprehensive benefits.

Requirements

• 2-5 years of experience in Sales Engineering, Solutions Engineering, or Technical Presales (preferably in SaaS)
• Experience as a Pre-Sales Engineer, supporting SaaS and/or software sales
• Strong understanding of SaaS applications, IT infrastructure, API integrations, and IT ecosystems
• Excellent communication & presentation skills, capable of translating complex technical concepts into clear business benefits
• Strong interpersonal skills, with the ability to collaborate across technical and non-technical teams
• Self-motivated with a growth mindset, eager to learn and improve continuously
• Ability to work independently with minimal supervision, but confident enough to ask questions or for support when needed
• Able to analyze existing processes, recommend improvements, and take action on changes that you can impact
• Ability to interact effectively and deliver technical concepts to technical and non-technical personnel alike
• Hands-on experience with identity management platforms (Okta, Azure AD, JumpCloud, OneLogin, SailPoint, etc.)
• Working knowledge of RESTful APIs, JSON, OAuth, and API-based integrations
• Experience with SaaS integrations, including Salesforce, Zoom, Slack and Atlassian
• 2+ years of experience with JavaScript, Node.js, Ruby, Python, and/or Perl
• Ability to debug technical issues and proactively improve system processes

Responsibilities

• Act as a trusted technical advisor, working alongside the Sales team to present Torii’s platform to prospective customers
• Conduct engaging product demonstrations that highlight Torii’s value proposition and technical differentiators
• Own the technical validation process, addressing customer questions, objections, and integration concerns
• Support the sales team by creating tailored presentations, proof-of-concepts (POCs), and technical documentation
• Stay up to date with SaaS management trends and industry best practices to provide thought leadership
• Ability to tie business problems to technical solutions
• Work closely with Product, Engineering, and Customer Success to ensure a seamless customer experience

Preferred Qualifications

• Experience with SaaS Management, Identity & Access Management (IAM), or IT Management is a major plus
• Experience in a startup or high-growth environment
• Familiarity with MDM / UEM platforms (JAMF, Intune, Workspace ONE, Kandji, etc.)
• Exposure to automation & integration platforms (Tray.io, Workato, Boomi, Automation Anywhere, etc.)
• Understanding of ITSM platforms (ServiceNow, Jira Service Management, etc.)
• Experience with HRIS integrations (BambooHR, Workday)
• Basic SQL knowledge is a plus

Benefits

• Remote-First Culture: Work from anywhere with flexible hours and a supportive team
• 100% fully paid health, vision, and dental coverage for you, and 80% coverage for your family
• Employee share options to give you a stake in our success
• Generous vacation policy to encourage a healthy work-life balance
• Unlimited Sick, Medical, Mental Health, and Safe Leave
• 401k with a 6% Safe Harbor Match to support your financial future
• Life Insurance and Disability Insurance for added peace of mind
• Remote Work Setup: Receive a MacBook, mouse, keyboard, monitor, and a $300 WFH stipend
• International Reach: Join a company whose product is trusted by global brands