Remote Sales Engineer Manager

Summary

Join Broadvoice as a Sales Engineer Manager to help clients in Mexico and strengthen our Sales Engineering team.

Requirements

• Higher qualification in the area of engineering or similar
• Experience with GoContact or operations in Contact Centers (elimination factor)
• Previous experience in Team Management (elimination factor)
• Pre-sales experience of voice and Contact Center software solutions (preferred factor)
• Contact and knowledge of windows and operating systems
• Knowledge with databases
• Knowledge with networks and VOIP Protocols
• Fluency in English
• Availability to travel

Responsibilities

• Pre-sales for the Contact Center area
• Requirement gathering with customers
• Preparation of responses to RFI’s
• Preparation of response to RFQ’s
• Preparation of response to Public Tenders
• Technical Presentation of the Contact Center Solution
• Identification of new features to be developed within the scope of Contact Center solutions