Sardine is hiring a
Sales Engineering Manager

Summary

The job is for a remote Sales Engineering Manager at a financial crime prevention company with a focus on fraud and compliance. The role includes leading the Sales Engineering team, joining calls with integration prospects, eliciting customer needs, conducting technical training, product demos, scoping discussions, collaborating with design teams, synthesizing client feedback, supporting clients' engineering teams, identifying areas for improvement, managing multiple projects, and having at least 10 years of experience in a related role.

Requirements

• 10+ years of experience as a Sales Engineer, System Engineer, Solutions Engineer, or similar roles, with at least 3 years in a managerial or leadership position
• Hands-on experience with API and UML
• Prior experience in similar roles within the Risk, Fraud, or Compliance domain - MUST
• Demonstrated knowledge of Compliance/AML requirements for financial institutions
• Good technical understanding and control of tools such as Postman and Asana
• Strong analytical skills: you can dig into the technical details of a problem and turn it into a proposed solution
• Ability to thrive in a fast-paced remote environment working with global clients
• Excellent communication and presentation skills
• Proven ability to lead and motivate a team, fostering a collaborative and productive work environment

Responsibilities

• Lead and mentor the Sales Engineering team
• Join the Sales team on calls with integration prospects to understand their needs and explain technical integration requirements
• Elicit customers' fraud and compliance use cases and pain points
• Conduct technical training and product demos specific to customer needs
• Hold scoping discussions with customers to capture all use cases and product needs in detail
• Collaborate with the design team to build prototypes for new features and user experience workflows for how new features can live within partner applications
• Synthesize client feedback and make technical implementation recommendations
• Support clients' engineering teams
• Identify areas for improvement; communicate these issues and possible solutions to product teams and management
• Manage and prioritize multiple projects and initiatives, ensuring timely and effective delivery of solutions

Benefits

• Generous compensation in cash and equity
• 7-years for post-termination option exercise (vs. standard 90 days)
• Early exercise for all options, including pre-vested
• Work from anywhere: Remote-first Culture
• Flexible paid time off
• Health insurance, dental, and vision coverage for employees and dependents - US and Canada specific
• 4% matching in 401k / RRSP - US and Canada specific
• MacBook Pro delivered to your door
• One-time stipend to set up a home office — desk, chair, screen, etc
• Monthly meal stipend
• Monthly social meet-up stipend
• Annual health and wellness stipend
• Annual Learning stipend
• Unlimited access to an expert financial advisory