Sales Excellence Associate

Summary

Join Reliance Health's mission to make quality healthcare delightful, affordable, and accessible in emerging markets. As a Sales Excellence Associate in Senegal, you will work closely with the sales team to optimize tools, processes, and performance, supporting CRM hygiene, analyzing sales data, and driving improvements in sales pitch quality and enablement. This role requires strong analytical skills, attention to detail, and a passion for supporting high-performing sales teams. You will evaluate sales pitches, facilitate coaching sessions, maintain CRM data, build sales dashboards, identify insights from data, collaborate with sales leadership, stay current on sales enablement trends, and support the creation of sales content. Reliance Health offers a remote-first environment, competitive salary and benefits, premium health insurance, unlimited leave, and opportunities for growth and development.

Requirements

• 1–3 years of experience in sales operations, sales enablement, customer success, or sales support
• Familiarity with CRM systems such as Zoho, Salesforce, or HubSpot
• Strong analytical, reporting, and problem-solving skills
• Excellent verbal and written communication skills
• Ability to manage multiple tasks and stakeholders in a fast-paced environment
• Fluency in both French and English (working language of the company)

Responsibilities

• Evaluate sales pitches and provide feedback to improve content, delivery, and impact
• Facilitate coaching sessions and workshops to enhance sales techniques and confidence
• Maintain clean, accurate data within the CRM system by identifying and resolving data quality issues
• Build and update sales dashboards and reports to track KPIs and team performance
• Identify insights from CRM and performance data to guide decision-making and team improvements
• Collaborate with sales leadership to implement process improvements and monitor their effectiveness
• Stay current on sales enablement trends and tools to improve sales team productivity and alignment
• Support the creation and refinement of sales content, including scripts, email templates, and presentations

Preferred Qualifications

Familiarity with sales processes and enablement strategy is a plus

Benefits

• Remote-First Environment
• Work from anywhere while staying connected to a vibrant, collaborative team
• Competitive Salary and Benefits
• We offer a salary that’s benchmarked against the best in the industry, ensuring your expertise and impact are fully rewarded
• Premium Health Insurance
• Comprehensive health coverage for you and your family, because your well-being comes first
• Unlimited Leave
• Take the time you need when you need it—no limits, no questions
• Meaningful Impact
• Play a key role in transforming customer experiences and shaping healthcare innovation
• Collaborative Work Culture
• Join a supportive, inclusive, and team-focused environment that celebrates diversity
• Growth Opportunities
• Access tools, mentorship, and resources to elevate your skills and career
• Learning & Development Allowance
• We provide an allowance to support your ongoing professional growth and skill enhancement