Sales Executive, Customer Renewals

Summary

Join EcoVadis's Renewal team as a Renewal Manager and contribute to the growth of a leading provider of business sustainability ratings. You will be responsible for securing and growing revenue through timely contract renewals, crafting strategies with internal partners, and maximizing revenue growth while minimizing attrition. This role requires experience in sales, operations, or account management, a proven track record of achieving targets, and strong negotiation skills. The position offers flexible working hours, wellness allowances, professional development opportunities, and a hybrid work organization. EcoVadis values diversity and inclusion and encourages applications from all qualified individuals.

Requirements

• Experience in a Sales, Operations, or Account Management capacity with a focus on fostering strong client relationships
• Proven success record achieving goals/targets/KPI's in Sales, Operations, Or Account Management
• Strong objection-handling skills and experience with value-based contract negotiations
• Ability to collaborate with cross functional teams
• Demonstrated experience with process management, financial competency, and understanding of Salesforce CRM
• Strong skills in coordination and communication
• Full professional in German and English as you will be discussing sustainable procurement solutions in both languages

Responsibilities

• Achieve financial and strategic targets to minimize revenue attrition, secure favourable contract terms and identify incremental expansion sales revenue whilst increasing customer trust
• Develop and implement successful negotiation strategies
• Partner with Account Executives and Customer Success to fully understand and develop a clear renewal strategy for customers
• Maintain an accurate forecast of incremental revenue in your territory, identify at-risk renewals, and develop strategies to drive timely closure of renewals
• Work with manager and other internal partners to deliver continuous improvements to the renewal processes

Benefits

• Support with all the necessary office and IT equipment
• Flexible working hours
• Wellness allowance for mental and physical wellbeing
• Access to professional mental health support
• Referral bonus policy
• Learning and development
• Sustainability events and community involvement
• Peer recognition program
• Employee-led resource groups
• Remote work from abroad policy
• Hybrid work organization (from the office or from home)
• Health coverage and optional pension scheme
• Internet and electricity bill allowance
• Subsidized travel and BahnCard 50
• Community service day when volunteering
• Life Insurance