Sales Manager, Program Consultant

Summary

Join LifeLabs Learning as a Sales Manager and lead a team of sales consultants focused on exceeding revenue targets through new client acquisition. You will leverage cutting-edge sales technology to optimize inbound lead close rates, establish sales excellence sessions to improve skills, and help consultants build their sales plans. You will collaborate with cross-functional partners in marketing, product, and client experience to develop lead generation strategies and ensure pipeline growth. You will also work with other sales leaders to set the vision for sales operations, owning time forecasting, performance metrics, and pipeline hygiene. This role requires up to 20% travel to support team and client events and offers a starting salary of $120K with an on-target earnings (OTE) of $200K, based on achieving performance goals.

Requirements

• Minimum 3 years sales management experience achieving and exceeding sales targets in a data-driven outbound environment.  Experience in environments such as call centers or working with SDR teams is a plus
• Data-driven approach to ensure growth in every stage of the pipeline. Expertise in using KPIs and performance metrics to drive results
• A proven track record of exceeding revenue targets and developing high-performing teams
• Strong coaching, mentoring, and motivational skills to develop individual and team strengths
• Familiarity with SaaS software, subscription agreements, and contract negotiation
• Proficiency with CRM systems (HubSpot preferred) and sales automation tools (e.g. Gong)
• Strategic thinker with strong analytical, communication, and sales skills
• Experience managing forecasts, budgets, and incentive plans to drive behaviors
• Ability to collaborate cross-functionally in shared leadership environments

Responsibilities

• Lead the team to meet or exceed sales targets for new business
• Own short- and long-term sales planning to align with company revenue goals
• Identify and develop strategies for lead generation, prospecting, new market segments, verticals, or client personas
• Continuously improve the team’s sales approach and align execution to company goals
• Develop and refine systems for time and territory management, lead distribution, and opportunity prioritization
• Evaluate and evolve appointment setting and go-to-market approach as needed to improve outcomes
• Provide regular 1:1 coaching to support skill-building in areas like prospecting, objection handling, pipeline management, and storytelling
• Facilitate knowledge sharing across the team (e.g., call reviews, templates, success stories)
• Create onboarding, ramp-up, and progression plans for new and tenured reps
• Partner with marketing to develop and iterate on campaigns, events, and content that generate qualified leads and drive brand awareness
• Work with product and client experience teams to share customer insights and inform improvements
• Support alignment across departments to ensure a unified customer experience
• Ensure accurate, timely pipeline management and forecasting using CRM tools
• Maintain rigor around data entry, opportunity stages, and close date accuracy
• Monitor and report on key performance metrics; recommend improvements based on trends
• Set, communicate, and monitor clear KPIs tied to activities (e.g., calls, meetings), conversions (e.g., SQL to close), and outcomes (e.g., revenue)
• Address underperformance through coaching plans and feedback loops
• Celebrate and scale strong performance through recognition and development opportunities
• Serve as a public-facing representative of LifeLabs Learning at key client events, conferences, and panels
• Cultivate executive-level relationships with clients to model strategic selling and retention practices
• Represent the voice of the customer internally, advocating for their needs and perspectives

Preferred Qualifications

• Additional sales leadership and hands-on experience in building outbound prospecting capabilities strongly preferred
• Experience in Learning & Development or EdTech preferred
• Hands-on experience with HubSpot preferred

Benefits

• Medical, dental, and vision insurance
• Flexible vacation policy
• 11 federal holidays
• 2 LifeLabs holidays
• Kind Fridays
• CLean Break (Paid Time Off benefit during the last week of the year)
• 401K match
• Team profit share
• 4 Learning Days
• Dedicated peer coach
• Ongoing training
• Biannual team retreats