Sales Operations Admin

Summary

Join MySigrid, a Remote Staffing Solutions provider, as a Sales Operations Admin. You will be responsible for quote-to-cash administration, CRM and sales pipeline support, sales team and enablement support, and general administrative tasks. The role requires experience in Sales Operations, Revenue Operations, or administrative roles in a SaaS or B2B environment, proficiency with HubSpot, Stripe, and Google Workspace, and strong organizational and communication skills. Success in this role involves ensuring smooth internal deal processes, providing timely support to sales and success teams, maintaining clean and reliable data, and building client confidence. MySigrid offers a collaborative work environment, competitive salary, paid time off, HMO package, internet reimbursement, comprehensive training, and opportunities for professional growth and work-life balance.

Requirements

• 2+ years of experience in Sales Operations, Revenue Operations, or Administrative roles in a SaaS or B2B environment
• Proficient with HubSpot, Stripe, Google Workspace; familiarity with tools like Notion, ClickUp, or Airtable is a plus
• Comfortable managing quotes, invoices, and coordinating across multiple teams
• High attention to detail, with excellent written and verbal communication skills
• Strong organizational skills and ability to follow through independently

Responsibilities

• Prepare and automate quotes and invoices for Sales and Success teams
• Monitor account upgrades, plan changes, coupon application, and contract renewals
• Track payments, assist with collections, and support reconciliation of payments (Stripe ↔ HubSpot)
• Coordinate invoice records and small refunds with the Accounting team
• Keep pipeline data clean and updated in HubSpot (value, stage, close date)
• Monitor lead stages (MQL, SQL, Opportunity) and flag inconsistencies
• Drive updates and follow-ups after pipeline meetings and deal reviews
• Support lifecycle tracking for upgrades, renewals, and new deals
• Respond to basic client queries on pricing, and help route support or technical questions
• Organize and maintain up-to-date sales enablement materials (contracts, templates, case studies)
• Support sales playbook creation, objection handling resources, and product FAQ updates
• Tag and log key sales call transcripts and escalate insights as needed
• Assist the client in preparing reports, internal documents, deal logs, and L10 summaries
• Support manual scheduling and calendar coordination for high-priority calls
• Track and prepare dashboards or weekly reports to monitor KPIs and sales targets
• Help with internal task tracking and documentation in tools like Notion, ClickUp, or Google Drive

Preferred Qualifications

• Understanding of SaaS subscription models, renewal cycles, or sales compensation
• Internal deal processes run smoothly and are consistently documented
• Sales and success teams receive timely administrative and reporting support
• HubSpot, Stripe, and internal trackers stay clean and reliable
• The client have confidence in your follow-through, precision, and initiative

Benefits

• Competitive salary package
• Paid Time-Offs
• HMO Package for the employee and two legal dependents
• Reimbursable internet charges
• Comprehensive training and continuous learning advantages
• Opportunity to contribute to new technology and help develop a high-end system that assists humans by optimizing their work processes
• High importance to work-life balance with the opportunity to work from home part of the week
• Opportunity to venture into other areas of the business as you continue to contribute to the company's growth
• Be part of a dynamic team of specialists who openly and willingly share their knowledge with their colleagues
• Work in a corporate culture that encourages collaboration, emphasizing our core values: Integrity, Passion, Teamwork & Respect, Pro-activeness, Accountability, and Determination
• Co-Working days