Sales Operations Analyst

Summary

Join Chainguard as a Sales Operations Analyst and partner with Sales Leadership and Account Executives to drive operational efficiency. You will enhance sales planning, territory management, and pipeline governance, while automating processes and enforcing internal rules. The ideal candidate is strategic, process-oriented, and passionate about data-driven enablement. Responsibilities include providing business support, managing territory optimization, overseeing pipeline operations, documenting processes, and collaborating on system enhancements and special projects. This role requires 2–3 years of experience in Sales Operations, Revenue Operations, or management consulting, ideally with B2B SaaS organizations. Proficiency in Salesforce and advanced Excel skills are essential.

Requirements

• 2–3 years of experience in Sales Operations, Revenue Operations, or top-tier management consulting, ideally supporting Enterprise B2B SaaS organizations
• Strong understanding of territory planning, pipeline governance, and sales process enablement
• Proficiency in Salesforce
• Proven ability to document, scale, and enforce operational processes
• Self-starter with excellent communication, prioritization, and project management skills
• Comfortable navigating ambiguity in a fast-paced, high-growth environment
• Ability to travel for QBRs (1x per quarter)

Responsibilities

• Act as a trusted advisor and operational partner to Sales Leaders and Account Executives
• Provide hands-on, tactical support and strategic insights to improve sales productivity
• Translate business needs into actionable operational processes and analytics
• Manage US-based territory optimization, balancing, and realignment
• Own the end-to-end account assignment process to ensure equitable and efficient coverage across Sales teams
• Monitor and maintain territory data integrity in Salesforce and related systems
• Identify and implement automation opportunities to streamline >90% of the territory boomanagement lifecycle
• Establish and enforce pipeline management best practices in partnership with Sales Leadership
• Monitor pipeline health and stage hygiene to ensure forecast accuracy and consistency
• Develop and maintain detailed process documentation and SOPs for key workflows
• Educate sales teams on policies, territory definitions, and system usage
• Drive adherence to internal rules of engagement (ROE), escalating violations and supporting remediation
• Partner with GTM Systems on enhancements to Salesforce and connected tools
• Lead and support cross-functional special projects that require coordination across GTM functions
• Perform ad hoc data analysis, reporting, and operational support as needed

Preferred Qualifications

Advanced Excel/Sheets skills; experience with BI tools (Sigma) is a plus

Benefits

• Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a $400 monthly stipend for coworking spaces, phone and internet costs
• Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!)
• 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck
• ��� Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset
• 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year