Sales Operations Analyst

Summary

Join Stripe's GTM Operations team as a Strategy & Sales Operations professional. Partner with sales and cross-functional teams to drive initiatives, focusing on strategy, planning, sales operations, and analytics. Conduct analytics, generate insights, and present findings on sales performance. Collaborate with regional sales development teams and cross-functional teams to gather and integrate data for comprehensive sales reporting. Provide regular reports and presentations to leadership, communicating analysis and recommending actions to drive growth. Enhance and scale sales development processes, including annual planning and target management. Monitor and evaluate sales performance, identifying areas for improvement and implementing strategies to address performance gaps. Drive infrastructure enhancements for automation and faster distribution. Conduct data audits to ensure accuracy and completeness. Support regional sales development leadership with strategic forums. Analyze sales trends to identify opportunities for improvement and make recommendations for sales process optimizations.

Requirements

• Minimum of 6+ years of experience in sales operations, business analytics, or a similar role
• Excellent knowledge of sales metrics, targets setting process, and creation of sales dashboards
• Proven experience in data analysis and statistical modeling, using tools such as Excel, SQL, and CRM systems
• Strong analytical and problem-solving skills, with the ability to translate complex data into meaningful insights
• Experience in a fast-paced environment, with a “roll-up your sleeves” mentality
• Exceptional attention to detail and accuracy in data management and reporting
• Proficiency in SQL and other data visualization tools such as Tableau, Power BI, or similar tools

Responsibilities

• Conduct analytics, generate insights, and present finding on performance
• Collaborate with Regional Sales Development teams to identify, analyze, and report on key sales performance metrics such as revenue, conversion rates, win rates, pipeline coverage
• Collaborate with cross-functional teams, such as marketing and finance, to gather and integrate relevant data for comprehensive sales reporting and analysis
• Provide regular reports and presentations to Sales Development leadership and other stakeholders within the broader Marketing org, communicating the analysis of sales data and recommending actions to drive sales growth
• Enhance and scale Sales Development Annual Planning and Target Management process
• Define and refine the sales targets setting process, working closely with sales leadership and finance teams to ensure targets are ambitious yet realistic
• Monitor and evaluate sales performance against targets, highlighting areas of concern, and proactively identify strategies to address performance gaps
• Drive Sales Development and Vendor infrastructure enhancements for automation, scale, and faster distribution
• Develop, implement, and maintain robust sales dashboards that provide actionable insights to sales leadership and enable data-driven decision making
• Conduct regular data audits to ensure accuracy and completeness of sales data, and identify and rectify any discrepancies or inconsistencies
• Be Trusted Advisor to Regional Sales Development Leadership
• Support Regional Sales Development and Vendor Leadership with prep for MBRs/ QBRs and other strategic forums
• Analyze sales trends and patterns to identify opportunities for improvement and make recommendations for sales process optimizations

Preferred Qualifications

• Prior experience at a growth stage Internet/software company
• Prior experience in the payments industry
• Prior experience in consulting
• Bachelor's degree in Business Administration, Finance, or a related field