Sales Operations Analyst

Summary

Join HackerRank as a Sales Operations Analyst and become a key business partner to our global revenue-generating leadership team. Reporting to the Director of Revenue Operations, you will be responsible for forecasting/reporting, streamlining sales and marketing processes, building and refining Salesforce infrastructure, and providing key business insights. This full-time, remote position within the United States requires 5+ years of experience in sales operations or revenue operations and expertise in Salesforce. You will collaborate with cross-functional teams, analyze data, and generate reports to support strategic decision-making. HackerRank offers a comprehensive benefits package including competitive salary, flexible paid time off, and various other perks.

Requirements

• 5+ years’ experience in sales operations or revenue operations
• Strong understanding of standard forecasting methodology, KPI reporting, and the overall enterprise sales cycle
• Strong data analysis skills and the ability to interact and build rapport with all sales/data management levels
• Successful track record supporting and advising sales leaders, identifying areas for improvement and efficiency
• Experience with sales organization, territory, and revenue planning
• A track record of managing projects and collaborating cross-functionally to deliver projects within the deadline
• Must be able to work independently to numerous personal and team deadlines while consistently identifying areas for improvement
• An understanding of formulas, functions, and pivot tables in Google Sheets, alongside the ability to analyze large data sets. Expert level proficiency in Google Sheets is essential
• You are a Salesforce-certified administrator

Responsibilities

• Assist in the development, documentation, and standardization of sales and marketing processes, ensuring they are efficient and effective; identify areas of improvement in sales processes and implement necessary changes to enhance productivity
• Partner with our Salesforce Admin to optimize processes and build automation in Salesforce using custom fields and objects, workflow rules, and flows. Ensure we are getting the maximum value out of the tool while also optimizing user experience
• Monitor the sales pipeline and provide insights to the sales team on process bottlenecks and areas for improvement
• Analyze and interpret data, including key performance indicators (KPIs), trends, and customer insights
• Generate reports and dashboards to track sales performance and present findings to management
• Collaborate with the sales and marketing team to establish performance targets based on data analysis
• Train sales representatives on the effective use of sales tools and ensure they are utilizing the tools to their full potential
• Collaborate with other departments such as marketing, finance, and operations to ensure alignment and synergy in overall business strategies
• Provide data-driven insights and recommendations to support strategic decision-making

Preferred Qualifications

• Hubspot proficiency is a plus
• Prior SDR or sales rep experience is a plus
• Experience with sales compensation is a plus

Benefits

• One-time home office set up stipend
• Monthly Remote Work Enablement Stipend
• Professional Development Reimbursement
• Wellbeing Benefits (Headspace, etc)
• Flexible paid time off and paid leave for new parents
• Insurance for all employees (term life, personal accident, medical) along with medical insurance for their dependents
• Employee stock options, flexible work hours, and time off
• Quarterly performance incentives
• Equity (stock options)
• Medical, dental, vision, life insurance, travel insurance
• Monthly work-from-home stipend
• Learning and development reimbursements
• Flexible remote-first work culture
• 401(K)
• Flexible time off
• Generous parental leave