Sales Operations Business Partner

Summary

Join Samsara as a Sales Operations Business Partner and play a strategic role in supporting the company's growth by enhancing the effectiveness of its global sales organization. You will partner with sales leadership to optimize key processes, act as the voice of sales in cross-functional projects, prioritize operational needs, and create a long-term roadmap. Leveraging data analysis, you will identify areas for improvement and champion Samsara's cultural principles. This remote position, open to candidates in Canada (excluding specific metro areas), offers the opportunity to impact various industries and work with a high-performing team. The role requires 6+ years of experience in Sales Operations and proficiency in Salesforce.com. A Bachelor's degree is preferred.

Requirements

• 6+ years of experience in Sales Operations or a related growth/operations role within a fast-paced environment
• Professional experience selling software or equivalent experience demonstrating an ability to understand the perspective of a sales representative
• Proven ability to drive organizational change through complex, cross-functional projects
• Proficiency in Salesforce.com and familiarity with the sales technology ecosystem
• Strong organizational and business judgment with experience in managing end-to-end projects
• Ability to create compelling narratives and insights from data, inspiring others towards a common goal
• Excellent communication and critical thinking skills to navigate sales policies and processes at every level of the organization
• Bachelor's degree in business, finance, economics, or engineering preferred
• English fluency is required

Responsibilities

• Partner with Senior Sales Leadership to develop and execute optimizations that result in efficiency gains and revenue capture for our sales organization
• Be “the voice of sales”, leading cross-functional projects and initiatives to introduce new capabilities, processes, and improvements within the sales team
• Prioritize and assess operational needs, creating a long-term roadmap based on business impact and feasibility
• Optimize issue resolution for sales by monitoring support tickets, identifying trends, and ensuring resolutions paths are effectively used and executed
• Identify key areas for improvement by leveraging operational measurements and analyzing data for actionable insights, in collaboration with cross-functional teams
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Preferred Qualifications

• Salesforce administration experience is a plus
• Familiarity with Product Management or Six Sigma best practices is advantageous but not required
• Lead generation and marketing platform experience a strong bonus

Benefits

• Health benefits
• Samsara for Good charity fund
• Employee-led remote and flexible working