Sales Operations Director

Summary

Join Ontic as a Sales Operations Director, responsible for building an operations infrastructure that drives New Logo acquisition and Expansion across the business.

Requirements

• 5-7 plus years experience in Sales Operations
• Mature understanding of sales strategies, experience translating them into system and process requirements, and history of delivering business impact
• Salesforce.com subject matter expert with fluency in creating reports, improving processes, training new hires, and managing dashboards
• Proven experience managing and administering sales/technology platforms including Excel. Current tech stack includes Salesforce.com, Outreach.io, Clari, Domo, LinkedIn Sales Navigator, Wingman, ZoomInfo, Demandbase, Marketo, Drift, Cloudingo
• Strong written and verbal communication skills, and experience as a strategic business partner
• Bachelor's degree or equivalent work experience

Responsibilities

• Partner with sales management to drive effective implementation of our new logo and expansion motions
• Establish and evolve key business processes like territory management, sales engagement processes, QBRs, forecasting, compensation & quota allocation
• Manage KPIs to assess Sales performance and the company performance more broadly
• Track and analyze key metrics including pipeline growth, win/loss rates, forecast accuracy, quota attainment
• Monitor and analyze business performance trends on a consistent cadence
• Provide meaningful, actionable insights, advice, and recommendations on historic and future performance to leadership
• Drive core components of our operating rhythm, including the Sales section of our weekly ELT data pack, quarterly company Ops Reviews, and board reporting
• Implement and maintain business processes to increase data integrity and accuracy
• Ensure consistent definitions, calculations and use of critical business metrics company-wide
• Administrate third-party sales enablement tools (Clari, LinkedIn Sales Navigator, ZoomInfo, Wingman) and ensure accurate use via ongoing sales training
• Drive weekly forecasting – implement best practices to ensure predictability and accuracy – to deeply understand the status of current opportunities and path to the current quarter’s targets, as well as the health and generation of pipeline multiple quarters out (working closely with our Marketing Operations lead, also part of our RevOps Team)
• Partner with other cross-functional organizations under the CRO umbrella, PreSales/Partnerships/etc, to drive effective implementation of their strategic initiatives
• Drive cross-functional alignment with key partnered organizations like Marketing, SDRs and Success to enable successful end-to-end execution of key Sales initiatives
• Build peer support and strong inter-company relationships with other key management and partner with them on various projects and initiatives

Benefits

• Competitive Salary
• Medical, Vision & Dental Benefits
• 401k
• Stock Options
• HSA Contribution
• Learning Stipend
• Flexible PTO Policy
• Quarterly company ME (mental escape) days
• Generous Parental Leave policy
• Home Office Stipend
• Mobile Phone Reimbursement
• Home Internet Reimbursement for Remote Employees
• Anniversary & Milestone Celebrations