Remote Sales Operations Manager

Summary

Join Formic as Sales Operations Manager and be responsible for the processes, tools, and technologies that support the Sales Team at Formic. You will influence and optimize the sales process to support the team to operate efficiently and effectively.

Responsibilities

• Execute on the day-to-day, tactical elements of sales enablement programs
• Track and analyze short and long term sales data
• Create and train on intuitive and graceful processes and user workflows and tooling systems
• Execute on special projects to improve the effectiveness of the Sales Team
• Master our tech stack and become the expert for how to assess opportunities
• Streamline and optimize our tools and utilization to drive better company outcomes
• Stay up to date with the latest tools and technologies, and evaluate and implement new ones that improve productivity and efficiency of the organization
• Serve as a liaison between teams and upper management
• Follow ethical and legal practices with consumer and customer data
• Assist the Marketing Team in determining customer outreach methods
• Monitor and assist with customer retention with proactive, actionable data for Customer Success and Sales to leverage
• Train staff on new technology, software, and sales processes critical to their roles