Sales Operations Manager

Summary

Join Lighthouse's global Sales Operations team as a highly motivated Sales Operations Manager to ensure world-class support to the sales function and contribute to revenue opportunities within the organisation.

Requirements

• A minimum of a Bachelor's Degree or equivalent work experience
• A minimum 3 years of experience in sales/business operations/analytics
• Fluent level of written and spoken English
• Previous experience with CRM systems – Salesforce mandatory and candidate will be at an advantage with prior SF Revenue Cloud and Looker experience
• Previous team manager experience or looking for your first people manager role
• Very organised, able to start a project and complete it successfully
• High analytical and able to extract business insights from analysis
• Great time management skills
• Ability to work independently, collaborate with teammates, and fully deliver on all commitments to meet deadlines
• Must be able to perform successfully in a fast-paced, intellectually intense, service-oriented environment and to interpret rules and guidelines flexibly to enhance the business and in keeping with Lighthouse's values and culture

Responsibilities

• Support the sales operations strategy, understand priorities and execute operational plans
• Manage a team of tactical sales operations professionals
• Provide day-to-day support for sales process and report generation
• Develop and maintain forecasting, activity, and quota attainment reports for Sales leaders
• Identify quick-wins and crucial enhancement requirements to the sales process
• Provide guidance, support and clear leadership to your team
• Manage and ensure sales reps are adhering to mandatory Global sales processes
• Liaise with Sales Enablement for the roll-out of new processes
• Apply analysis to reporting to tell the story behind the numbers - see the big picture
• Support and advise reps on Salesforce quote flow, coordinating with finance dept
• Coordinate with various teams involved in closing big group deals
• Prioritise your work and set appropriate expectations with stakeholders

Benefits

• Flexible working environment: Work from home or at one of our global offices
• Flexible time off: Autonomy to manage your work-life balance
• Collaborative team: High-bar, friendly, creative, and passionate colleagues
• Career development: Workshops, frameworks, tools, training, and processes to realize your full potential
• Impactful work: Shape products relied on by 85,000+ users worldwide
• Mobility options: Mobility budget or company car tailored to your needs
• Comprehensive health insurance: Extensive coverage for you and your dependents
• Private pension funding: Group insurance to secure your future
• Competitive compensation: Proactively maintained to value your work
• Referral bonuses: Earn rewards for bringing in new talent