Sales Operations Specialist

Summary

Join Huntress, a fully remote global cybersecurity company, as a Sales Operations Specialist. You will play a crucial role in supporting quoting and billing operations, collaborating with various teams to optimize workflows, audit quotes, and ensure smooth communication. This position requires strong attention to detail, process-driven skills, and experience in sales operations or a related field. Huntress offers a competitive salary, bonus, equity, and a comprehensive benefits package including generous PTO, parental leave, health insurance, 401k, life and disability insurance, professional development opportunities, and a remote work environment.

Requirements

• 2+ years of experience in sales operations, sales support, or a related field, with a focus on quoting, billing, or revenue operations
• Experience with Salesforce and CPQ
• Strong attention to detail with a commitment to process accuracy
• Proficient in Microsoft Excel / Google Sheets and other reporting tools
• Excellent communication skills, both verbal and written
• Ability to manage multiple tasks and prioritize in a fast-paced environment

Responsibilities

• Build and maintain quoting and billing documentation to ensure clear and consistent processes
• Identify opportunities for process improvements within the quoting and billing cycle, working to increase efficiency and accuracy with our Systems team
• Support the implementation and use of automated tools to streamline quoting and billing workflows
• Act as a key resource for auditing/confirming the correct and final closure of a subset of executed quotes
• Help resolve escalated issues and support teams in ensuring a seamless support experience
• Work closely with Sales teams to understand customer needs and create customized quotes when needed
• Act as an approver within the approval process, ensuring nuanced quotes have been built properly
• Collaborate with Sales leadership to address any quoting challenges or discrepancies
• Act as the point of contact for internal stakeholders (Sales, Finance, Legal, Engineering) regarding quoting and billing questions, issues, or needed adjustments
• Assist our Sales Acceleration team in training Sales teams on quoting tools, pricing guidelines, and billing procedures

Preferred Qualifications

• Experience with ERP systems and billing platforms
• Knowledge of sales operations workflows and an understanding of the quote-to-cash process

Benefits

• 100% remote work environment
• Generous paid time off policy, including vacation, sick time, and paid holidays
• 12 weeks of paid parental leave
• Highly competitive and comprehensive medical, dental, and vision benefits plans
• 401(k) with a 5% contribution regardless of employee contribution
• Life and Disability insurance plans
• Stock options for all full-time employees
• One-time $500 reimbursement for building/upgrading home office
• Annual allowance for education and professional development assistance
• $75 USD/month digital reimbursement
• Access to the BetterUp platform for coaching, personal, and professional growth