Sales Ops Manager

Summary

Join QuintoAndar, a leading proptech company in Latin America, as a Sales Operations Manager. Lead the Sales Operations team, focusing on improving supply conversion and increasing First Listings volume. The role requires strategic leadership, strong analytical skills, and a data-driven mindset. You will be responsible for generating insights, making business decisions, and delivering comprehensive reports. The position offers a remote-first work model with options for office or coworking space use. QuintoAndar provides a competitive salary and a comprehensive benefits package.

Requirements

• Native Portuguese, advanced in English
• Strategic leadership in project management: Planning and scheduling, Budgeting and Cost Control
• Results-driven, self-motivated, and comfortable operating in a rapidly changing environment
• Excellent interpersonal and communication skills
• Highly structured: can breakdown very complex problems into manageable, less complex, pieces and work on them
• Excellent problem solving abilities and is able to drive insight from data
• Strategic and creative thinking about complex issues, leading to thoughtful recommendations and action plans
• Data-driven mindset with strong analytical skills to interpret data, identify problems, and provide constructive solutions
• Proactive: capable of seeking information, solving conceptual problems, corralling resources, and delivering results in challenging situations

Responsibilities

• Lead the Sales Operations team and provide actionable insights and drive leverage development to achieve initially two key objectives: (i) improving supply conversion (P2L) and (ii) increasing the First Listings volume
• Be responsible for the Sales Ops team, with direct reports from 4 leadership roles and teams: (1) Planning and Capacity; (2) Inside Sales Operational Improvement; (3) Sales Secretary Operational Improvement; (4) WFM (Workforce Management)
• Play a fundamental and cross-business role in strategically leveraging operations areas to deliver volume results
• Insight Generation: Conduct ad-hoc deep dives that do not fit into the day-to-day team's scopes and generate the necessary insights for decision making. Identify, pursue, and execute growth opportunities in the local market
• Business Decision-Making: Bring the business perspective on workstream challenges
• Reporting and Communication: Create and deliver comprehensive executive updates; studies, reports, and metrics
• Operation governance: Consolidate actions updated track, KRs and Health metrics weekly report and when necessary, facilitate discussions and solutions to roadblocks or metrics below target
• Operational Excellence: Deliver top of class operations. Prioritize and execute action plans that will really move the needle
• Management: Leadership and team management abilities, including effective delegation and motivation

Benefits

• Salário competitivo (Contrato CLT)
• Ticket refeição (Flash Benefícios)
• Auxílio transporte*
• Assistência médica
• Assistência odontológica (opcional)
• Seguro de vida
• Auxílio creche + Auxílio especial
• Auxílio para prática de atividades físicas (Gympass/WellHub)
• Auxílio home office
• QuintoCare
• Licença parental
• Espaço para amamentação
• DayOff aniversário
• Day Off dia das mães/pais
• Apoio para aprendizagem de idiomas
• Clube de Benefícios
• Playkids