Sales Representative

Summary

Join Haven of Heat, a leader in high-quality wellness solutions, as a Sales Representative. This remote, flexible position offers a consultative sales approach, focusing on high-ticket wellness products like saunas and cold plunges. You will educate customers, build relationships, and utilize various communication tools. The role requires strong communication, sales experience, and technical comfort. Growth opportunities and a collaborative team environment are key aspects of this position. Compensation includes an hourly rate plus commission.

Requirements

• Familiarity with saunas, cold plunges, or general wellness products
• Proven experience in high-ticket B2C sales, with a strong consultative selling approach
• Ability to discuss technical details (e.g., electrical system specifications for saunas) without intimidation
• Strong verbal and written English proficiency; ability to build rapport and educate customers effectively
• Competitive and results-driven, thrives on sales energy
• Willingness to work flexible hours, including potential weekend shifts
• Comfort working with Chatra (live chat), Open Phone (calls & texting), Gmail (email correspondence)
• Comfort working with Google Sheets (performance tracking, lead management)
• Stable internet connection with a minimum speed requirement
• A reliable computer with updated software for seamless communication and workflow
• Ability to troubleshoot minor technical issues related to communication tools and customer interactions
• General understanding of CRM functionality

Responsibilities

• Educate potential customers on saunas, cold plunges, and related wellness products, ensuring a seamless and informative buying experience
• Utilize a consultative sales approach to build relationships and provide tailored solutions
• Communicate effectively via live chat (Chatra), phone calls/texting (Open Phone), and email (Gmail)
• Maintain detailed records of interactions and follow-ups using simple tracking systems (Google Sheets; potential for CRM in the future)
• Collaborate with the team to optimize the sales process and contribute to the long-term success of the business

Preferred Qualifications

• Experience with Shopify (creating draft orders and processing payments over the phone)
• Experience with a CRM
• Candidates looking for a stable and lasting career opportunity

Benefits

• $12/hour base pay + commission
• Potential to shape the future of the sales team and contribute to process improvements
• Flexible work environment