Sales Support Coordinator

Summary

Join our client, an Australian premium matte black tapware company, as their new Sales Support Coordinator! In this growing business, you will provide essential administrative and sales support to multiple sales representatives, ensuring smooth operations. You will act as a key liaison between sales and customer service, manage orders and deliveries, and maintain accurate records. This role requires strong communication, organizational skills, and proficiency in various software tools. The position offers a permanent, work-from-home setup with a full-time schedule during Australian business hours. Competitive benefits include HMO, annual leave, and a substantial Christmas bonus.

Requirements

• Proven experience in a sales support or executive assistant role
• Exceptional attention to detail and a high level of accuracy
• Confident communicator with strong English skills (spoken and written)
• Ability to think on their feet, take initiative, and solve problems independently
• Super organised, proactive, and thrives in a fast-paced environment
• Confident using tools like Gmail, Google Sheets, CRMs, and task management systems
• A team player who takes ownership and builds positive working relationships

Responsibilities

• Provide daily administrative support to multiple sales reps
• Assist with display product and display board requests, coordinating internal approvals
• Track and follow up on orders, ensuring timely delivery
• Manage competing priorities and keep the sales team organised
• Act as the primary link between the Sales Team & Customer Service Team to ensure seamless communication
• Support CRM updates, proposal documents, meeting notes, and task follow-through
• Follow up on client requests and ensure outstanding tasks are completed
• Build strong professional relationships with internal departments
• Take initiative in identifying process improvements to enhance efficiency
• Maintain accurate records and ensure a high level of attention to detail in all tasks
• Use tools such as Gmail, Google Sheets, CRMs, and task management systems to keep workflows streamlined

Benefits

• Permanent work-from-home set-up
• Dayshift (Australian business hours)
• Full-time job
• HMO
• Annual leave
• Christmas Bonus equivalent to 1 month's wage (pro-rata)