Sales Systems & Tools Manager II

Summary

Join Instacart's ad team as a Senior Sales Systems & Tools Manager II and play a key role in building and scaling the tools and processes that drive the company's growth. As a liaison between technical and non-technical departments, you will partner with IT to design, implement, and maintain best-in-class technology solutions for Instacart's Ads businesses. You will manage the implementation and roadmap for third-party and AI tools, and help influence the strategy to scale Instacart’s tools ecosystem. This role requires strong collaboration with sales and marketing stakeholders, technical teams, and managing a portfolio of third-party and AI tools. The position offers a flexible remote work environment and competitive compensation and benefits.

Requirements

• Bachelor's degree or higher in Business Administration, Finance, Engineering, or Computer Sciences
• 5-6 years of applicable experience, preferably in a digital advertising or e-Commerce organization
• Salesforce Admin 201 Certification or equivalent
• Proven experience leading Salesforce Order-to-Cash implementations
• Aptitude with Sales and Marketing productivity and enablement tools
• Strong communication skills, both written and verbal

Responsibilities

• Work with senior Sales and Marketing stakeholders to analyze and document requirements
• Partner with technical teams in IT to design and deploy high quality Salesforce solutions, automations, and tool integrations
• Manage the end-to-end third-party and AI tools portfolio, including tool evaluation, procurement, contract management, running pilots, tracking adoption, ongoing support, etc
• Drive change management and guide the strategic roadmap for the Ad sales tools ecosystem
• Balance long-term and ad-hoc projects independently in a fast paced, dynamic environment
• Run the day-to-day support and operations of the tools platform, and perform other tasks as needed

Preferred Qualifications

Familiarity with third-party tools procurement, CRM integration, and GTM strategies

Benefits

• Instacart provides highly market-competitive compensation and benefits in each location where our employees work
• This role is remote
• Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants
• For Canadian based candidates, the base pay ranges for a successful candidate are listed below
• $124,000 — $138,000 CAD