Sales Systems & Tools Manager II

Summary

Join Instacart's Ad team as a Senior Sales Systems & Tools Manager II and play a key role in building and scaling the tools and processes that drive the company's growth. As a liaison between technical and non-technical departments, you will partner with IT to design, implement, and maintain best-in-class technology solutions for Instacart's Ads businesses. You will manage the implementation and roadmap for third-party and AI tools, and help influence the strategy to scale Instacart's tools ecosystem. This role requires strong collaboration, technical aptitude, and experience in Salesforce and other sales enablement tools. The position offers a competitive salary and benefits package, including equity grants, and is remote-friendly.

Requirements

• Bachelor's degree or higher in Business Administration, Finance, Engineering, or Computer Sciences
• 5-6 years of applicable experience, preferably in a digital advertising or e-Commerce organization
• Salesforce Admin 201 Certification or equivalent
• Proven experience leading Salesforce Order-to-Cash implementations
• Aptitude with Sales and Marketing productivity and enablement tools
• Strong communication skills, both written and verbal

Responsibilities

• Work with senior Sales and Marketing stakeholders to analyze and document requirements
• Partner with technical teams in IT to design and deploy high quality Salesforce solutions, automations, and tool integrations
• Manage the end-to-end third-party and AI tools portfolio, including tool evaluation, procurement, contract management, running pilots, tracking adoption, ongoing support, etc
• Drive change management and guide the strategic roadmap for the Ad sales tools ecosystem
• Balance long-term and ad-hoc projects independently in a fast paced, dynamic environment
• Run the day-to-day support and operations of the tools platform, and perform other tasks as needed

Preferred Qualifications

Familiarity with third-party tools procurement, CRM integration, and GTM strategies

Benefits

• Instacart provides highly market-competitive compensation and benefits in each location where our employees work
• This role is remote and the base pay range for a successful candidate is dependent on their permanent work location
• Offers may vary based on many factors, such as candidate experience and skills required for the role
• Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants