Salesforce Administrator

Summary

Join SmartRecruiters as a Salesforce Administrator and play a key role in optimizing our business operations. You will examine existing and new systems, identify areas for improvement, report issues, and recommend solutions. This position requires a minimum of 3 years of experience as a business systems analyst and a Salesforce Administrator certification. You will be responsible for planning, documenting, and developing solutions using Salesforce tools. SmartRecruiters offers competitive salaries, generous equity, and strong internal mobility, fostering a remote-friendly and inclusive work environment.

Requirements

• Bachelor's degree in business, computer science, a quantitative or business-related field, or equivalent functional experience within a scaling organization
• Min. of 3 years of experience as a business systems analyst
• Proven track record of supporting and driving corporate-wide initiatives
• Familiarity with Salesforce administration as it relates to the SaaS customer journey
• Certified as a Salesforce Administrator

Responsibilities

• Examine current and new business procedures
• Identify effective solutions for business software system issues
• Report common patterns, questions, and other issues to management
• Recommend solutions for improving and restructuring company procedures
• Assess company performance, information, and plans by conducting regular tests and analysis
• Plan, document, and develop solutions using Salesforce flow, middleware, or other development tools related to Salesforce
• Monitor company systems status and report any progress or changes
• Research and estimate the costs of upgrades and improvements
• Establish specifications for new projects by developing project goals, phases, and budgets

Preferred Qualifications

• Problem-solving: Salesforce Administrators are often tasked with identifying challenges within the organization and then implementing certain procedures and processes to overcome them. Strongly developed problem-solving skills are crucial in this role
• Communication: Salesforce Administrator use various forms of written and verbal communication to gather information about a business and create reports. Analysts are required to communicate with team members at all levels
• Technical: Technical skills are also important in the Salesforce Administrator role. Familiarity with workflows, process builder, flow, APEX, validation rules. Upgrading, troubleshooting, and implementing new programs is one of the requirements of a systems analyst
• Project management: A Salesforce Administrator often works in a project team environment. Strongly developed organizational and time management skills are important to move a project from beginning to completion

Benefits

• Competitive salaries
• Generous equity
• Strong internal mobility
• Remote-friendly culture