Salesforce Analyst

Summary

Join Samsara's Account Development team as a Strategy Analyst and play a pivotal role in enhancing account development strategies. This remote position, based in Mexico, requires analyzing data, ensuring reporting accuracy, and optimizing lead management. You will examine account development data, audit and report on lead transfers, manage Salesforce data quality, oversee lead management from trade shows, and maintain dashboards. The ideal candidate possesses strong analytical and communication skills, along with experience in data analytics and Salesforce. Samsara offers a competitive compensation package including health benefits and flexible working arrangements.

Requirements

• 2-3 years of experience in a similar role focusing on data analytics
• Expertise in Salesforce, verifiable through assessment, to drive data quality improvements and streamline processes
• Strong analytical skills with the ability to interpret complex data sets and generate actionable insights
• Excellent communication skills with the ability to collaborate effectively with cross-functional teams and present findings to stakeholders
• Location Requirement: Mexico City

Responsibilities

• Examine Account Development Data: Analyze data generated by ADR teams, focusing on detailed channels like trade shows, marketing initiatives, and outbound strategies
• Auditing and Reporting: Ensure accurate measurement and auditing of transfers and dispositioned leads to maintain process integrity
• Manage Salesforce Hygiene: Establish and refine processes to systematically improve data quality for the ADR organization
• Lead Management: Oversee lead management and quality auditing for leads generated through trade shows and events
• Dashboard Maintenance: Update and maintain dashboards and reporting across all MX Segments
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Preferred Qualifications

Bachelor's degree in Business, Marketing, Analytics, or a related field

Benefits

• Competitive total compensation package
• Employee-led remote and flexible working
• Health benefits
• Samsara for Good charity fund