Salesforce Business Analyst

Summary

Join Pierce Washington, a leading provider of quote-to-cash process transformation solutions, as a Business Analyst specializing in Salesforce Revenue Cloud. This fully remote position requires a solid understanding of the Quote-to-Cash process and experience within the Salesforce ecosystem. You will act as a liaison between business users and the technical team, documenting requirements, contributing to system design and testing, and developing training materials. The ideal candidate possesses a Bachelor's degree, 3-5 years of experience, and strong analytical and communication skills. Pierce Washington offers a competitive compensation package, comprehensive benefits, and a flexible work environment.

Requirements

• Bachelor’s Degree in computer science, engineering, business, or finance
• Understanding of the Quote to Cash business process
• Previous work experience in the Salesforce ecosystem
• Three to five years of professional experience
• Strong leadership, problem solving, and systems implementation skills
• Problem solving and analytical skills, in addition to strong verbal and written communication skills

Responsibilities

• Act as a liaison between business users and technical team
• Document functional user requirements and technical specifications for use in the development cycle
• Contribute to system design reviews to identify potential issues
• Assist with systems test planning and test script development
• Contribute to development of deployment and communication plans
• Develop customer communications, training, and job aids to assist in successful business transitions
• Define business requirements, translate requirements into system specifications, support system development activities, document the solution for training, provide customer support, and support test execution

Preferred Qualifications

• Specific Salesforce Revenue Cloud or Manufacturing Cloud experience
• Successfully worked on consulting projects, with previous Big 4 or similar firm consulting experience

Benefits

• Competitive compensation package
• Health, vision, dental, life & disability insurance
• Flexible, collaborative work environment with a commitment to work life balance
• Work anywhere, with full remote and hybrid options depending on location
• Learn and challenge yourself in a fast-paced, growing tech company