Sdr Manager

Summary

Join ClassDojo as an SDR Manager and play a pivotal role in shaping and scaling outbound sales efforts. Lead and mentor a team of SDRs, driving strategy, optimizing outreach, and ensuring effective engagement with school and district leaders. Develop a high-performing team, refine sales processes, and achieve pipeline growth. Responsibilities include recruiting, training, and coaching SDRs; optimizing outreach strategies across various channels; overseeing pipeline growth; establishing and tracking KPIs; collaborating cross-functionally; refining sales processes; and leveraging sales technology. The ideal candidate possesses a proven track record of leading and growing high-performing SDR teams, strong coaching and mentorship skills, and excellent communication and relationship-building skills. This role offers a unique opportunity to contribute to ClassDojo's growth and impact in education.

Requirements

• You have a proven track record of leading and growing high-performing SDR teams, with consistent achievement of pipeline and revenue goals
• You have strong coaching and mentorship skills, with a passion for developing SDRs into successful sales professionals
• You thrive in a fast-paced, dynamic environment and enjoy the challenge of scaling outbound sales efforts
• You have excellent communication and relationship-building skills, both internally (with cross-functional teams) and externally (with education decision-makers)
• You are data-driven and analytical, using metrics to drive decision-making and continuously improve team performance

Responsibilities

• Lead & Develop the SDR Team: Recruit, train, mentor, and coach SDRs to meet and exceed performance goals
• Optimize Outreach Strategies: Build and refine outreach strategies across phone, email, and social channels to drive engagement with school and district leaders
• Drive Pipeline Growth: Oversee the SDR team’s contribution to the sales pipeline, ensuring a steady flow of qualified leads for Account Executives
• Performance Management & Metrics: Establish and track KPIs, analyze SDR performance, and implement improvement strategies where needed
• Collaborate Cross-Functionally: Work closely with Sales, Marketing, and Operations teams to align strategies, optimize lead generation, and enhance messaging
• Refine Sales Processes & Playbooks: Establish scalable and repeatable SDR processes, scripts, and cadences to ensure consistency and effectiveness
• Leverage Sales Technology: Ensure the SDR team effectively utilizes tools like Salesforce, Outreach, and other sales engagement platforms to drive efficiency

Preferred Qualifications

• You have experience in education technology sales, particularly in selling to K-12 schools and districts
• You have successfully built SDR teams from the ground up or significantly contributed to the scaling of a team
• You are comfortable working cross-functionally with Marketing, Sales Ops, and Account Executives to refine outreach strategies and enhance conversion rates
• You have experience with sales technologies such as Salesforce & Outreach
• You are passionate about education and making an impact, aligning with ClassDojo’s mission to transform learning experiences for children worldwide

Benefits

• This role is eligible for an incentive pay component
• CA, WA, NY, NJ, CT states: $130,000 - $178,000 (USD)
• All other states in the US: $117,000 - $160,000 (USD)