Sales Development Manager

Summary

Join M-Files as a Sales Development Manager and lead a team of SDRs in North America. This player/coach role requires qualifying leads, conducting outbound prospecting, and meeting individual and team targets. You will monitor team performance, provide coaching, and develop commission plans. The position involves collaborating with marketing teams, creating performance reports, and identifying market trends. Based anywhere in the US (Eastern/Central time zones preferred), this role requires occasional travel. M-Files offers a remote-enabled work environment and a comprehensive benefits package.

Requirements

• Experience as a Sales Development Manager with proven success in driving pipeline and meeting KPIs
• Past experience owning a pipeline number
• Experience across enterprise buying cycles involving multiple buyers; understanding how to leverage different channels and outreach to increase response and engagement
• Experience working across a varied martech stack and understanding how to leverage technology to drive results
• Exceptional communication skills, with the proven ability to clearly convey ideas and data in written, presentation and spoken formats to a variety of audiences
• A highly motivated team player with a positive, can-do attitude, who thrives in a fast-paced environment

Responsibilities

• Qualifying inbound leads and conducting outbound prospecting to achieve individual monthly meeting target
• Actively monitoring and reporting on SDR team performance and results, including
• Call monitoring and activity tracking
• Coaching on best practices
• Defining and driving towards KPIs
• Development of and approval of monthly commission plans
• Actively monitoring functional performance including
• Progression towards pipeline targets
• Testing and iterating of email and call cadences, scripts and messaging
• Integration of SDR motions with digital and field programs
• Ensuring team productivity by monitoring and approving timesheets and PTO requests
• Collaborating closely with the Regional Growth Marketing and Digital Marketing teams to ensure close alignment between the three functions for optimal campaign success
• Creating, interpreting and sharing SDR performance reports to key stakeholders across sales and marketing
• Closely monitoring market trends and technologies, coming up with new and innovative ways to drive success in a complex market
• Working with the sales enablement team, establishing a cadence of regular enablement and training sessions to help the SDRs advance professionally
• Identifying and escalating systems issues as they arise

Benefits

• As a remote enabled company our employees enjoy the flexibility to establish their own life/work balance
• 10 paid holidays annually
• Unlimited PTO
• Matching 401K Plan (25% of employees' contribution up to the IRS max)
• Health insurance (PPO and HDHP/HSA plans offered)
• Dental insurance
• Vision insurance
• Employee Health Resource App
• Monthly Remote Stipend
• Life insurance (1x employee salary)
• Short-term disability (employer paid)
• Long-term disability (employer paid)
• Flexible Spending Plan (medical and dependent)