Sales Development Representative Manager

Summary

Join FMX as a Sales Development Manager and lead the SDR team to achieve ambitious sales goals. You will coach and develop SDRs, providing ongoing training and feedback to enhance their performance. Collaborate with cross-functional teams to optimize sales processes and messaging. This role demands an entrepreneurial mindset, proactive approach, and proven sales leadership experience. You will analyze performance trends, recommend improvements, and conduct performance reviews. The ideal candidate possesses a minimum of 2 years of sales experience and prior coaching experience in a sales development environment.

Requirements

• Minimum of 2 years of proven experience in a sales role, with a strong track record of performance
• Prior experience in coaching or mentoring sales professionals, preferably in a Sales Development or SDR environment
• Collaborative mindset with the ability to thrive in a dynamic, fast-paced team environment where new ideas are frequently introduced
• Skilled in delivering clear, constructive feedback to direct reports, colleagues, and cross-functional peers
• Strong time management and organizational skills with the ability to manage schedules and consistently meet deadlines
• Excellent verbal and written communication skills, with the ability to convey ideas clearly and effectively
• Resourceful and proactive problem-solver with a strong “figure-it-out” mentality
• Alignment with our core values: We value our work ethic, we are disciplined in our processes and responsibilities, we are coachable and seek out constructive criticism, we value results and are performance-driven, we treat each other and everyone we meet with respect and integrity

Responsibilities

• Lead the Sales Development team to achieve monthly, quarterly, and annual pipeline and opportunity goals, measured by the conversion of Meetings Set into Sales Accepted Meetings and the progression of Sales Qualified Leads through the pipeline
• Coach and develop SDRs into top performers by providing ongoing training in prospecting, workflow execution, email outreach, cold calling, and effective follow-up strategies
• Regularly review and provide feedback on SDR call recordings (inbound/outbound) on a weekly basis to ensure quality and consistency
• Collaborate closely with the Senior VP of Sales and cross-functional teams to keep SDR messaging, workflows, and processes up to date
• Serve as the primary point of contact for resolving day-to-day SDR issues
• Ensure SDR adherence to established departmental policies, procedures, and company guidelines
• Monitor individual and team KPIs daily, weekly, and monthly, holding SDRs accountable to performance standards
• Analyze performance trends and flag any areas of concern to the Senior VP of Sales for timely intervention
• Recommend and support the development of Performance Improvement Plans (PIPs) when necessary
• Conduct quarterly performance reviews for SDRs, offering clear feedback and actionable insights for growth
• Lead or co-lead SDR team meetings, huddles, and training sessions to align on goals, share best practices, and reinforce strategy
• Identify and propose improvements to workflows or procedures

Benefits

• 100% company-paid health, dental, and vision insurance
• Work from home: At FMX we are remote first, but you’re welcome to use our office as you need. We have one all-company event each year to ensure that you can put a face to that name and establish high-trust relationships with your teammates and co-workers. When you’re in the office, you can take advantage of our free snacks, beverages, and office kegerator
• Home office stipend: We’ll give you everything necessary to do your job (company-sponsored laptop, headset, etc.). We will also provide up to $500 to help with equipment, furniture, and accessories. You will also get $60/month toward your home internet connection
• Generous PTO and UTO (unplanned time off) policies: If you’re sick, why should that cut into your vacation time?
• Enjoy flexible working hours: Have a dentist appointment at 8:30 AM? Need to tack on an extra 15 minutes at lunch to squeeze in that workout? As long as you're getting your work done, our working hours are flexible
• You can wear jeans and tees: Feel free to keep it casual, we do
• You’ll enjoy a collaborative culture and a close-knit team: We're a team of hard-working, high-fiving, friendly folks. We take collaboration, transparency, continuous improvement, and work/life balance seriously
• 401(k) and medical/dental/vision insurance