Sdr Manager

Summary

Join Vitable Health as a Sales Development Manager and lead a team of SDRs to identify and qualify new business opportunities. You will oversee daily operations, set performance goals, and ensure the team meets key performance metrics. Collaborate with Sales, Marketing, and Customer Success teams to refine outreach strategies and optimize team performance. This role is crucial for Vitable's growth and mission to make healthcare more accessible. The ideal candidate is a results-driven leader who thrives in a fast-paced environment and is passionate about shaping the future of Vitable's sales pipeline. The position offers a comprehensive benefits package and a remote-first work environment.

Requirements

• Experience in Sales Development or Sales Management: Minimum 5 years of experience in sales development, with at least 2 years in a leadership or managerial role
• Proven track record of driving lead generation, pipeline growth, and achieving sales development targets
• Strong Leadership and People Management Skills: Experience in managing, mentoring, and motivating a team of Sales Development Representatives (SDRs)
• Ability to provide coaching, constructive feedback, and career development opportunities to team members
• CRM and Sales Tools Proficiency: Hands-on experience with CRM platforms (such as Salesforce, HubSpot, or similar) and other sales development tools (e.g., Outreach, LinkedIn Sales Navigator)
• Ability to leverage data and analytics for performance reporting, pipeline management, and process improvement
• Exceptional Communication and Interpersonal Skills: Strong verbal and written communication skills to effectively engage with internal teams, prospects, and clients
• Comfortability in presenting and articulating the company's value proposition to various stakeholders
• Analytical and Process-Driven Mindset: Ability to analyze performance data, identify trends, and develop action plans to improve the SDR team's efficiency and output
• Comfort with reporting, tracking, and setting measurable goals for the team

Responsibilities

• Lead and Manage the SDR Team: Supervise and mentor a team of SDRs, providing daily guidance, feedback, and performance management
• Set clear performance goals and KPIs to ensure team members are meeting or exceeding expectations
• Conduct regular one-on-one meetings with SDRs to evaluate performance, provide coaching, and drive professional development
• Optimize Lead Generation and Qualification Processes: Oversee the development and execution of effective outreach strategies to generate qualified leads for the sales team
• Ensure SDRs are utilizing CRM and other tools efficiently to track leads, follow-ups, and pipeline progress
• Collaborate with marketing and sales teams to refine lead qualification criteria and messaging
• Sales Process and Pipeline Management: Guarantee smooth handoffs between SDRs and Account Executives, maintaining high conversion rates from lead to qualified opportunity
• Regularly assess and refine sales development processes to improve efficiency and increase the volume of high-quality leads in the pipeline
• Reporting and Performance Analysis: Track, analyze, and report on SDR team performance, providing regular updates to senior leadership
• Use data to identify areas for improvement, develop action plans, and continuously optimize the SDR team’s activities
• Cross-Functional Collaboration: Partner with Sales, Marketing, and Customer Success teams to align on target markets, messaging, and customer pain points
• Collaborate with Marketing on the development of content and campaigns to support lead generation efforts
• Recruitment and Onboarding: Assist in the recruitment, hiring, and onboarding of new SDRs to build a strong, high-performing team
• Continuous Improvement and Training: Develop and implement ongoing training programs for SDRs to improve sales techniques, product knowledge, and market understanding
• Stay Current with Industry Trends: Keep up-to-date with trends and best practices in sales development, including new tools, technologies, and methods for outreach and lead qualification
• Promote Vitable’s Mission and Value Proposition: Ensure that the SDR team consistently communicates Vitable’s mission and value proposition to prospective clients, aligning outreach with our overall business goals and vision

Preferred Qualifications

• Experience in SaaS or HealthTech Sales: Familiarity with SaaS sales cycles or experience in health tech sales, especially in B2B or enterprise environments
• Experience in Cross-Functional Collaboration: Demonstrated ability to work closely with Sales, Marketing, and Customer Success teams to align on target markets, lead strategies, and messaging

Benefits

• 100% Silver Plan Medical coverage, Dental and Vision coverage, 401k, Life Insurance
• Access to Vitable’s Primary Care Benefit (in supported states)
• A generous equity plan
• Unlimited PTO
• Macbook and any other hardware you need to get your job done
• Mentorship program through First Round Capital
• Fun, creative, and collaborative work environment
• We're remote-first with a national team!