Account Executive

Summary

Join ElevenLabs, a rapidly scaling research and product company at the forefront of Audio AI, as a Senior Account Executive based in India. This remote role focuses on building and managing a portfolio of high-value enterprise accounts in Customer Experience and Conversational AI. You will identify new business opportunities, generate leads, negotiate contracts, and close sales, collaborating with the Growth team. The ideal candidate possesses extensive experience in value selling technology products within the Customer Experience and Customer Engagement sectors, ideally to global clients. You will be responsible for KPI and sales performance tracking, providing weekly updates to the team. ElevenLabs offers a high-velocity, impact-driven work environment with a global team and remote-first culture.

Requirements

• Are passionate about audio AI driven by a desire to make content universally accessible and breaking the frontiers of new tech
• Are a highly motivated and driven individual with a strong work ethic. Our team is aware of this critical moment of audio AI evolution and is committed to going the extra mile to lead
• Are analytical, efficient, and strive on solving complex challenges with a first principles mindset
• Consistently strive for excellence , delivering high-quality work quickly and exceeding expectations
• Take initiative and work autonomously from day one, prioritizing learning and contribution while leaving ego aside
• Builds plan to quota in first sales and upsells out of NAL
• Experience in building a new category, company, product in a space with `previously no penetration
• ~ 7-11 years of experience in value selling a technology product, preferably in Customer Experience and Customer engagement to clients with a global footprint
• Generate self-led pipeline in target list of accounts
• Network and experience in the IN CX, Support and BPO industry and has sold to CXOs
• Close deals and manage customer onboarding/delight
• Showed previous ownership for all aspects of the customer lifecycle including onboarding, and support
• Evidence of farming accounts to deliver multi-X growth
• Worked at a Top tier growth company where there is a keen understanding of sales process and high degree of ownership
• Drive initiatives that improve Elevenlabs consideration
• Has performed sales development activities such as campaigns, events, partnerships that drive ElevenLabs consideration with customers
• Self Starter
• Analytical skills and proficiency with spreadsheets
• Proficiency in creating compelling presentations and demos
• Market Insight: Deep knowledge of the IN CX, Support and BPO industry
• Proficiency in English

Responsibilities

• Build and manage a growing portfolio of new high value enterprise accounts in the Customer Experience and Conversational AI Experiences spaces to help ElevenLabs meet its revenue goals
• Identify new business opportunities in that align with ElevenLabs’ product offering and roadmap
• Generate leads, negotiate contracts and close sales in collaboration with the Growth team
• Develop and maintain a deep understanding of the Conversational AI industry
• Be responsible for KPI and sales performance tracking, providing weekly updates to the wider ElevenLabs team

Preferred Qualifications

Plus: Network in the relevant SIs/consults

Benefits

• High-velocity innovation: Rapid experimentation, lean autonomous teams, and minimal bureaucracy
• A truly global team: Collaboration with teammates across 30+ countries, a global customer footprint and office hubs in New York, London and Warsaw. Annual company offsite for the whole team to get together (the last one in Croatia!)
• Remote first: We prioritize your talent, not your location, with structured asynchronous workflows for maximum impact and minimal meetings
• Continuous growth : Collaborate with AI leaders, shape your path, and contribute where you excel most