Senior Account Executive

Summary

Join Creative Communication Associates (CCA), a leading higher education branding and marketing agency, as a Senior Account Executive. You will be responsible for managing client relationships, developing marketing strategies, and overseeing campaign execution. This role requires strong communication, project management, and client engagement skills, along with 8-10 years of agency experience. You will collaborate with internal teams, ensure projects are completed on time and within budget, and identify new business opportunities. CCA offers a hybrid work environment, competitive compensation, and a comprehensive benefits package, including health insurance, paid time off, and professional development opportunities. The position is based in Troy, New York, and requires legal authorization to work in the United States.

Requirements

• 8-10 years of professional experience, direct experience in an agency setting is preferred
• Experience managing creative teams and projects such as brand development, digital and traditional marketing campaigns, print collateral, broadcast, and more
• A Bachelor’s degree in marketing, communications, or related field
• Excellent verbal and written communication, presentation, and stakeholder management skills with an ability to effectively communicate and interact with all levels of management
• Proven track record managing multiple, complex projects from conception through implementation
• Excellent client engagement and relationship management skills
• Proficiency in Mac software programs
• Working knowledge of Google Workspace (Docs, Slides, Sheets)
• Ability to work effectively in dynamic, rapidly changing, team-based environment
• Legally authorized to live and work in the United States

Responsibilities

• Build strategy and creative briefs, marketing plans/timelines, and budgets for assigned client accounts
• Remain current on all relevant client, industry, and market developments
• Serve as a liaison between agency teams and client, maintaining direct, day-to-day, senior-level client contact and nurturing strong, collegial relationships with each client
• Ensure client projects are completed on time and on budget
• Be accountable for the financial health of assigned accounts, including establishing project budgets with client and agency; working with agency teams in the assignment of contracted/associative talent; managing POs and invoices; making accurate projections for both existing and new revenue opportunities
• Ensure accurate invoicing and maintenance of client financial reports
• Partner with cross-functional teams to develop brand strategy, media campaign planning, and detailed program plans
• Lead calls and meetings conducted with the client and other agency colleagues; coordinate/execute next steps across agency teams as needed
• Collaborate with internal teams to define and execute marketing strategies in alignment with agency and client expectations
• Manage and escalate client concerns as appropriate
• Review and approve creative deliverables and coordinate client approvals
• Identify and pursue new business opportunities with current clients
• Represent the agency at industry functions
• Travel, as required
• Perform other duties as assigned

Preferred Qualifications

Higher education industry experience

Benefits

• Hybrid work environment
• Great compensation package
• 401K + match, bonus potential, and equity opportunities
• Tools you need on us! Mac is our computer of choice
• Our insurance plan offers medical, dental, vision, short- and long-term disability coverage, plus supplementals for all employees and dependents
• Paid Parental Leave
• Pre-tax commuter benefits
• 4 weeks paid vacation + 10 paid holidays + paid sick leave
• Access to mental health services like Ginger and Talkspace
• Annual education stipend for lifelong learning
• Growth - we pride ourselves on creating environments where employees can be themselves and grow within and around the company