Primacy is hiring a
Senior Account Executive

Summary

The job is for an Account Manager at Primacy, a human-centered digital agency specializing in healthcare, higher ed, and financial services. The role involves managing client communications, developing marketing solutions, finding growth opportunities, understanding the company's products/services, and remaining aware of changes in the digital marketing landscape.

Requirements

• 5+ years of Account Management digital marketing experience with agency background
• Deep understanding of and experience in managing clients on projects such as: web site development, marketing, measurement and analytics, content management, digital marketing and internet technology, omnichannel marketing campaigns, and more
• Experience in our core industries of Healthcare, Financial Services and Higher Education
• Proficiency in writing project overviews

Responsibilities

• Lead and manage 100% of client communications
• Actively participate in team meetings, providing insight in areas of difficulty
• Develop a relationship with a client that makes you the trusted advisor/partner
• Proactive account planning
• Participate regularly in the pitch process/presentations
• Actively find growth opportunities with your clients and step in where there are issues with scope creep
• Fully understand the Primacy products/services and identify opportunities
• Remain in tune with clients and senses issues before they arise
• Hold poise and patience but stay firm in challenging client situations and manage those situations to resolution
• Remain aware of billing situation of clients
• Use your own network or look for new opportunities to broaden your own network
• Remain diligent about changes in the digital marketing landscape, be vocal about them with clients, and make it actionable
• Organize and lead large team and client meetings and wrangle them if they go off track

Preferred Qualifications

• Self-motivated and able to thrive in a results-driven environment
• Natural relationship builder with integrity, reliability and maturity
• Ability to prioritize among competing tasks
• Critical thinking and problem solving skills

Benefits

• The best co-workers you’ll ever find
• Unlimited PTO
• Medical, Dental, Vision, 401k
• Annual bonuses for all levels
• Ongoing training opportunities
• Planned outings and team events (remote workers included!)