Senior Account Executive, Key Accounts

Summary

Join Ceros as a Senior Account Executive for Key Accounts and build upon existing relationships with top clients. You will focus on expanding the use of Ceros across various departments and regions within these key accounts. This role requires collaborating with Customer Success Managers, developing account plans, and ensuring client satisfaction and retention. You will need to proactively manage client relationships, address potential challenges, and act as a liaison between clients and internal teams. The ideal candidate will have extensive experience in SaaS sales, managing large accounts, and closing significant upsell deals. This remote position offers a competitive salary and benefits package.

Requirements

• Minimum five years of managing accounts with $300K+ ARR, focusing on renewals and expanding usage of the software
• Experience closing $100K+ upsell deals
• Experience selling into global organizations
• Key accounts experience, managing a small subset of large accounts
• Ability to travel up to 50% of the time
• SaaS sales experience required
• Able to communicate at an executive level but also build deep relationships across all levels of an organization
• Have sold marketing or creative software
• HubSpot or Salesforce usage is required

Responsibilities

• Collaborate with Customer Success Managers to achieve renewal and expansion goals
• Build actionable account plans that could span from 6 to 18 months
• Be fully immersed in the entire customer experience, engaging with users, influencers, and decision-makers at all levels within the organization
• Ensure that Ceros remains a deeply integrated, indispensable tool (“sticky”) within the organization to not only secure renewals but also drive growth through expanded use cases, new teams, regions, and divisions
• Proactively engage with clients to prevent budget cuts, staying ahead of any challenges they may face while positioning Ceros as a long-term, strategic partner
• Manage and prioritize a rolling pipeline, focusing on expanding within existing client relationships
• Act as a liaison for customer and prospect feedback to the business and product owners
• Partner with marketing to develop campaigns and strategies aimed at expanding client engagement
• Maintain strong visibility across your accounts, ensuring constant communication and proactive engagement at all levels

Preferred Qualifications

• A strong network in the content creation space is a plus
• You must be coachable
• You live by honesty, integrity, empathy and thoughtfulness
• Confidence to build trusting relationships at all levels

Benefits

• Stock options
• Premium health insurance*
• 401K matching*
• Paid parental leave: 16 weeks for primary caregivers, 4 weeks for secondary caregivers
• Flexible vacation days
• Paid Sick days
• Stipend for your home office setup
• Excellent gear (Macbook Air, external monitor, etc.)
• Stipend towards experiences in which Cerosians can collaborate, educate, and create social connections with one another
• Unlimited access to co-working spaces around the globe