Senior Accountant

Summary

Join Customer.io as a Senior Accountant and work alongside the Senior Controller and CFO to manage and maintain the company's financial records and reporting. You will play a key role in developing, maintaining, and reviewing monthly financial results, the annual operating budget, and rolling forecasts. This position involves leading the month-end close process, preparing financial statements, ensuring compliance, improving processes, supporting audits, and implementing new systems. Customer.io offers a competitive salary and a comprehensive benefits package.

Requirements

• 5+ years of progressive accounting experience
• Thorough understanding of GAAP principles and financial reporting requirements
• Excellent analytical and problem-solving abilities, with a keen attention to detail
• Proficiency in accounting software (e.g., NetSuite, QuickBooks) and Microsoft Excel
• Effective communication skills, with the ability to present complex financial information clearly and concisely
• Demonstrated ability to prioritize workload, meet deadlines, and adapt to changing priorities in a fast-paced environment

Responsibilities

• Lead and oversee the month-end close process, ensuring timely and accurate completion of financial activities such as reconciliations, journal entries, and financial statement preparation
• Prepare and analyze monthly, quarterly, and annual financial statements in accordance with GAAP standards
• Communicate financial results to senior management and provide insights to support strategic decision-making
• Ensure compliance with regulatory requirements and internal controls
• Implement and maintain policies and procedures to safeguard company assets and mitigate risks
• Streamline accounting processes and leverage technology to increase efficiency and accuracy
• Identify areas for improvement and implement best practices to enhance productivity and scalability
• Coordinate external audits and serve as the primary point of contact for auditors
• Prepare audit schedules, provide requested documentation, and address audit findings in a timely manner
• Collaborate with cross functional departments to implement new procurement, payroll and subscription billing tools
• Providing documentation and training for company personnel on new processes and procedures

Preferred Qualifications

CPA

Benefits

• Unlimited PTO - we encourage at least 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
• 16 weeks paid parental leave (including adoption and foster care)
• 100% paid insurance premiums for you and your dependents
• 401k retirement matching - up to 5% dollar-for-dollar match to retirement contributions
• $1,500 annual healthy lifestyle budget (for gym memberships, classes, fitness equipment)
• $250/monthly Remote Work Stipend to be used for home internet, cell phone, and other miscellaneous remote work costs
• $300/month co-working space rental reimbursement
• $2,000/yearly professional education budget for conferences, courses, workshops, books, etc
• $1,500 home office budget to make sure your working space is ergonomic and just what you need to do your best work!
• One month sabbatical after five years at Customer.io
• We also have opportunities to meet in person with your peers throughout the year