Senior Analyst, Marketplace Business Operations and Analytics

Summary

Join Peerspace as a Senior Analyst of Marketplace Business Operations & Analytics to lead the charge in maintaining marketplace health. You will analyze platform trends, identify performance drivers in key metros, and develop data-driven strategies to address operational opportunities. This role involves building and maintaining operational dashboards, designing and executing tests, analyzing results, and providing actionable recommendations. You will collaborate with various teams to improve supply acquisition, retention, and host success. The ideal candidate possesses strong analytical skills, experience in marketplace dynamics, and the ability to translate data insights into operational improvements. This position reports to the Senior Director, Operations and Strategy.

Requirements

• 4-6 years of experience in business operations, analytics, or strategy roles with a focus on data-driven decision-making
• Strong SQL skills and data analysis capabilities, with ability to work independently on analytics projects within an operations context
• Experience designing experiments and tests with clear measurement methodologies
• Strong background in analyzing marketplace dynamics and market-level performance trends
• Track record of translating data insights into tactical operational recommendations
• Ability to detect patterns in complex data and connect them to marketplace behavior
• Excellent communication skills with ability to influence through data storytelling
• Experience working collaboratively across operations and data teams
• Bachelor's degree required; advanced degree in a relevant field preferred

Responsibilities

• Become the market health expert with a comprehensive understanding of week-to-week market performance trends and drivers
• Build and maintain operational dashboards that provide actionable insights on market-specific supply and demand dynamics
• Detect early warning signs of market health issues and recommend targeted interventions
• Create growth strategies based on data-driven market analysis; collaborate cross-functionally to drive growth strategies forward
• Design operational tests and experiments with clear hypotheses and measurement methodologies for metro teams to execute
• Analyze test results to provide tactical recommendations for market-specific improvements
• Develop market prioritization frameworks to guide resource allocation across our supply acquisition and retention efforts
• Partner with metro development teams to translate market analysis into specific operational action plans
• Collaborate with supply onboarding teams to identify data-driven opportunities to improve activation and initial host success
• Work closely with data analytics and data engineering teams to leverage existing data frameworks while applying them to operational contexts
• Create standardized approaches to evaluating market health and operational efficiency at the market level

Preferred Qualifications

• Prior experience in two-sided marketplace businesses, particularly in operations or business operations roles
• Experience with BI tools such as Sisense (Periscope), Tableau, or Looker
• Background in market-level analysis and operational improvement strategies
• Familiarity with experimental design and A/B testing frameworks
• Experience applying data insights to operational challenges in a high-growth environment

Benefits

• 100% employee coverage of medical, dental and vision insurance
• $500 annual professional development allowance
• Discount on all Peerspace bookings
• Laptop, high res display, and stipend to setup home office
• Monthly cell phone and internet credit
• Coworking membership if needed (in lieu of home office)
• Flexible take it as you need it time off policy
• Wellness Fridays observed company wide
• Annual in-person, all company offsites and team-building events