Senior Sales Operations Analyst

Summary

Join Amplitude's GTM Strategy & Operations team as a Senior Sales Operations Analyst and play a critical role in managing global forecasting and renewal operations. You will partner with the Strategic Enterprise business, supporting the global business and the Strategic Americas segment. This high-impact role requires strong analytical and communication skills, experience with B2B SaaS, and a structured approach to problem-solving. Responsibilities include managing the global sales forecast, maintaining forecasting models, driving cross-functional alignment, providing analytical support, and partnering with GTM leaders. The ideal candidate will have experience in Sales Operations, Revenue Strategy, or Business Analytics in a B2B SaaS environment, strong executive presence, and advanced Excel and data modeling skills. Amplitude offers excellent benefits, including medical, dental, and vision insurance, flexible time off, generous stipends, parental leave, and mental health and wellness benefits.

Requirements

• Experience with innovative, high performing, and fast paced revenue organizations at a high-growth enterprise B2B SaaS company
• Strong executive presence and an ability to communicate effectively with your peers, senior field leadership, and executive team
• Strong business acumen and distinctive problem solving and analysis skills
• Ability to solve complex and diverse business problems (commercial, operational, organizational)
• Experience taking a structured approach to solving unique business problems
• Stakeholder management experience - with strong communication and influencing skills
• An enthusiastic “roll up your sleeves” mentality. Works well under pressure, with a high degree of adaptability and flexibility in a fast paced, ambiguous and rapidly changing environment
• 3–5 years of experience in Sales Operations, Revenue Strategy, or Business Analytics in a B2B SaaS environment or equivalent in consulting
• Deep understanding of SaaS metrics and dynamics, including ARR, churn, retention, pipeline coverage, and customer lifecycle economics
• Advanced Excel and data modeling skills; hands-on experience with SQL or Python for data analysis and automation
• Familiarity with forecasting methodologies, pipeline management best practices, and CRM/reporting tools (Salesforce, Looker, Outreach, Clari, etc.)
• Excellent communication skills with the ability to influence cross-functional stakeholders and present to senior leadership
• Strong business acumen, intellectual curiosity, and a track record of driving structure and clarity in ambiguous environments
• Experience working across global teams and navigating matrixed organizational structures
• Self-starter mentality with a high degree of follow through; can own and take tasks through to completion
• BA or BS from an accredited university

Responsibilities

• Manage the global sales forecast, consolidating weekly inputs from regional teams and surfacing trends and risks to executive leadership
• Maintain and evolve forecasting models (new business and renewals), improving efficiency and accuracy across segments and geographies
• Drive cross-functional alignment across Sales, Customer Success, and Finance on forecasting cadence, methodology, and definitions
• Provide ad hoc and recurring analytics support for global Sales Leadership, including cohort analysis, pipeline conversion metrics, and sales performance diagnostics
• Role may also help drive ongoing business processes such as renewal management
• Play a leading role in supporting the Strategic AMER region, supporting GTM execution and revenue growth
• Run and enhance the “run-the-business” cadence: forecast reviews, pipeline health assessments, and QBR support
• Partner with GTM leaders to identify strategic opportunities and risks across account planning, territory coverage, and deal velocity
• Develop models and frameworks that surface actionable insights and drive execution against regional and segment-level KPIs

Preferred Qualifications

• Prior experience supporting Strategic or Enterprise segments
• Experience with SaaS renewal workflows and lifecycle automation tools
• Background in Management Consulting, Finance, or Strategy

Benefits

• Excellent Medical, Dental and Vision insurance coverages, with 100% employer-paid premiums for employee Medical, Dental, Vision on select plans
• Flexible time off, paid holidays, and more
• Generous stipends to spend on what matters most to you, whether that’s wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), home office equipment (annual), and much more
• Excellent Parental benefits including: 12-20 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support
• Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy Sessions and high quality physician office experience via One Medical membership (select U.S. locations only)
• Employee Stock Purchase Program (ESPP)