Boulevard is hiring a
Senior Billing Operations Manager

Summary

Join Boulevard as the Sr. Billing Operations Manager and be responsible for the company's day-to-day billing operations, ownership of long-term strategic vision of billing systems and processes, and collaboration with various teams to support growth.

Requirements

• 3-5+ years of subscription billing experience, preferably in a high growth company
• B2B SaaS experience
• Strong billing systems expertise. Experience with Salesforce CPQ and Billing is a plus
• Strong attention to detail and ability to perform duties with minimal supervision and a high level of accuracy
• Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders across the organization
• Ability to thrive in a fast-paced, high-growth environment and manage multiple priorities

Responsibilities

• Manage all monthly billing cycle activities covering one-time, recurring, and usage based invoicing
• Perform invoice review and validation to ensure the ongoing completeness and accuracy of customer invoices
• Ensure timely and accurate customer invoicing and dispute resolution, collaborating with internal and external stakeholders when necessary
• Identify and track billing variances through daily, weekly and monthly reconciliations
• Support month-end and ad-hoc reporting tasks as needed
• Implement best practices and process improvements to scale the billing function to support growth
• Act as a subject matter expert and participate actively in ERP, CRM, and billing system updates and improvements, including user acceptance testing and implementation
• Create and maintain process documentation and SOPs
• Develop, implement, and maintain internal controls throughout the billing process
• Support internal and external audits
• Perform special projects as requested

Benefits

• 401(k) match
• Dental insurance
• Medical insurance
• Vision insurance
• Life insurance
• Flexible vacation day policy
• Fully remote work option with a work from home stipend every month
• Family planning resources and specialized support programs
• Equity: get ahead on the ground floor and grow with Boulevard
• Boulevard Bucks Learning and Development program allows employees to explore businesses in the market we serve