Remote Service Delivery Manager Senior
Deutsche Telekom IT Solutions
πRemote - Hungary
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Job highlights
Summary
Join our team as a Sales Development Manager and take on the challenge of managing contract fulfillment, developing offers for contract expansions, and executing standard farming. As a key player in our sales activities, you will be responsible for identifying opportunities, coordinating service delivery, and ensuring compliance with deadlines and expected service levels.
Requirements
- Excellent customer management skills
- Excellent Communication skills - Assertive communication
- Presentation skills
- Finance and billing
- Good understanding of ordering process
Responsibilities
- Manage contract fulfillment with focus on time, quality & cost
- Responsible for development of offers for contract expansions & simple renewals as well as for escalation and claim management
- E2E execution of standard farming and responsible for opportunity identification of solution farming and hunting
- Accountable for identifying and managing opportunities in contract-related standard/product business
- Responsible for sales activities in contract related standard business
- Strong overall responsibility for single contracts that combine multiple PU offerings
- Coordinate service delivery activities between the organizational units and supervises their work through the Operation Managers
- Ensures compliance with deadlines and expected service levels
- Applies adequate project delivery methodologies, tools, techniques and processes
- Manage financial and service reporting, monthly billing procedure
Benefits
Remote working possibility within Hungary due to European taxation regulation
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