Senior Business Development Consultant

Summary

Join Vonage's Innovation Office as a Senior Business Development Consultant and play a pivotal role in shaping the future of the Network API ecosystem. You will identify and unlock new use cases and opportunities with leading customers and partners, driving transformative solutions. Leveraging your consultative acumen and exceptional communication skills, you'll empower customers to embrace innovative products and realize tangible value. This role requires navigating complexity, influencing decision-making, and delivering measurable outcomes. You will work closely with internal teams and external stakeholders to achieve success for our customers and position Vonage as a leader in innovation. The position demands individuals who thrive in dynamic environments and are adept at fostering high-impact relationships.

Requirements

• Experience in interfacing with customers to extract addressable pain points, co-developing solution concepts, and illustrating path to success
• Demonstrated ability to craft compelling narratives and data-driven business cases that secure stakeholder buy-in and illustrate clear value argumentation
• Deep expertise in guiding customers on the adoption and customization of products to align with their goals and objectives
• Strong understanding of value-based pricing, revenue models, and developing triple-win scenarios for all stakeholders involved
• Experience in supporting market launches and shaping effective GTM motions tailored to customer and business needs
• Track record of identifying and fostering high-value partnerships to address capability gaps and co-create solutions
• Ability to influence and build strong relationships across diverse internal and external teams to drive alignment and results
• Exceptional storytelling, presentation, and negotiation skills to clearly articulate complex ideas and solutions
• Focused on delivering measurable outcomes, ensuring both customer success and organizational growth

Responsibilities

• Support in building pitch material targeting lead customers and partners to maximize end-to-end value creation for both operators and enterprises
• Lead workstreams and discussions with the customer to map out potential areas to collaborate on; and synthesize and align on the key pain points and eventually the problem statement
• Collaborate and engage in strategic workshops with the customer to develop paper solutions and its key attributes; and articulate and illustrate customer / developer success
• Apply structure to the idea, defining business rationale and value argumentation, and testing for strategic fit, business viability and technical feasibility
• Interface with product teams, solution engineers, and technical subject matter experts to conduct a thorough technical feasibility assessment
• Support engagements with existing and new partners to address any capability gaps to bring idea / solution to fruition
• Assist in defining commercial and GTM flows to drive triple-win scenarios for Vonage, partners, and customers
• Help develop new innovative business / commercial models that drives value-based pricing for maximum value creation
• Lead discussions with customers on how to best utilize and customize products
• Act as business consultants from initiation through industrialization stages
• Help to define the path to launch and eventually illustrate path to scale
• Prepare detailed handover material for the BUs

Preferred Qualifications

• Familiarity with the Network API landscape, including emerging trends, technological capabilities, and market drivers
• Experience in the CPaaS / Communication API space