Senior Business Operations Manager

Summary

Join Rula's Business Operations team as a Sr. Business Operations Manager and guide impactful, complex, strategic cross-functional projects. You will work on projects such as developing quality systems for therapists, scoping in-person therapy offerings, and improving patient retention. This role requires strong analytics, strategic thinking, and stakeholder management skills. The ideal candidate possesses a Bachelor's degree, 5+ years of experience in management consulting or business operations, and advanced proficiency in SQL and spreadsheets. Rula offers a 100% remote work environment, attractive pay and benefits, comprehensive health benefits, 401(k) access, generous time off, paid parental leave, and various wellness programs.

Requirements

• Bachelor’s degree from an accredited 4-year institution
• 5+ years of demonstrated high performance in management consulting and/or Business Operations and Strategy-based roles
• Advanced proficiency with SQL and GSheets/Excel
• Excellent written and verbal communication skills, with a proven ability to break down complex problems into smaller, discrete chunks
• Experience in building trust and collaborating effectively alongside multiple stakeholders and executives in a fast moving environment

Responsibilities

• Guide some of the company’s most impactful, diverse and complex, strategic cross-functional projects across departments
• Deliver on projects aligned with Rula's highest priorities and initiatives
• Execute the work necessary to take projects from concept to delivery

Preferred Qualifications

• 1+ years of experience at a high growth startup
• Familiarity in leveraging Business Intelligence tools (e.g. Looker, Tableau, PowerBI) to drive and communicate insights
• Expertise in directly running or overseeing planning process / project management
• Experience in launching a new product, business line, and/or initiative from ideation to delivery

Benefits

• 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments
• Attractive pay and benefits : Full transparency of pay ranges regardless of where you live in the United States
• Comprehensive health benefits : Medical, dental, vision, life, disability, and FSA/HSA
• 401(k) plan access : Start saving for your future
• Generous time-off policies : Including 2 company-wide shutdown weeks each year for self-care (for most employees)
• Paid parental leave : Available for all parents, including birthing, non-birthing, adopting, and fostering
• Employee Assistance Program (EAP) : Support for your mental and physical health
• New hire home office stipend : Set up your workspace for success
• Quarterly department stipend : Fund team-building activities or in-person gatherings
• Wellness events and lunch & learns : Explore a variety of engaging topics
• Community and employee resource groups : Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all
• Discounted programs : Fetch, SmartSpend, Ladder, SoFi