Senior Consultant, Revenue Operations

Summary

Join Shift Paradigm as a Senior Consultant on the Revenue Operations team and be responsible for the outstanding delivery of RevOps and Technology-based engagements. Work with a team of experts to deliver end-to-end solutions focused on supporting clients' revenue growth. Partner with clients to understand their goals, build trust, and lay the foundation for continued relationships. Lead enterprise-level discovery meetings, client-facing presentations, and keep projects on track with thorough communication. Deliver on multiple client projects simultaneously, train client-side resources, and create project documentation. Maintain a strong working knowledge of current revenue marketing and sales operations trends and mentor team members. Deliver exceptional client engagements and contribute to the team's overall growth as a subject matter expert.

Requirements

• 5+ years of experience in marketing operations and/or revenue operations roles in house or within an agency setting
• 5-7+ years of tactical & strategic experience using Marketing Automation Technology such as Marketo, Pardot or Hubspot as well as CRM tools such as Salesforce and a demonstrated understanding of how this technology is leveraged by marketing teams
• Demonstrated experience creating marketing, sales and/or revenue process improvements that align people, process and technology and increase ROI
• Foundational understanding of Marketing/Sales Operations technologies, strategies & best practices
• Experience in leveraging marketing and sales technologies to collect and analyze data and report on funnel health, attribution and effectively assess the ROI of demand gen efforts
• Excellent time management skills with the ability to multitask in a fast-paced environment
• Experience successfully working in fast–paced, entrepreneurial environments with minimal oversight
• Desire and willingness to work in a collaborative, innovative, flexible and an Agile, team-oriented environment
• Strong leadership skills
• Results oriented with the ability to balance business considerations
• Detail and solution oriented, self-motivated, and able to align professional development goals with business goals
• Phenomenal communication skills – presentation, verbal and written
• Strong analytical, numerical, and reasoning abilities
• Well-developed interpersonal skills. Ability to get along with diverse personalities and work well in a collaborative / team environment
• A self-starter who can prioritize workload and pick up projects with little guidance
• Confident, self-motivated, a quick learner, and assertive
• Comfortable with tight deadlines

Responsibilities

• Effectively own all aspects of Project Delivery including; client email communication, consulting sessions, client discovery, providing recommendations & all executional work, requiring little to no supervision
• Implement, enable and optimize client’s technology ecosystems to facilitate revenue performance and execute against project deliverables
• Lead enterprise level discovery meetings and discuss requirements with audiences such as Marketing, Sales, IT, Operations, and Executive Leadership from a perspective tailored to their objectives
• Lead client-facing presentations to successfully communicate complex ideas, advice and solutions
• Keep projects on track, providing thorough and consistent internal and external communication regarding status of projects/initiatives, next steps and potential blockers
• Understand the requirements of each initiative within the engagement and seek out information needed for successful, on-time delivery within budgeted hours
• Deliver on multiple client projects simultaneously identifying problems, synthesizing ideas, and implementing solutions
• Train and empower client-side resources to take over our work and leverage frameworks that set them up for success
• Create and socialize documentation throughout the duration of each project
• Maintain a strong working knowledge of current revenue marketing and sales operations trends
• Identify and surface outcomes consistently throughout the course of an engagement leading to subsequent projects, overages & retainer renewals
• Mentor team members to support the continued development of team resources and the team’s overall maturity growth
• Established across the organization as a SME on one or more of our core technologies, contributing often to help teammates learn, solve problems and share knowledge
• Deliver exceptional client engagements demonstrated through high NPS scores and repeat business

Preferred Qualifications

Previous consulting experience and Marketo/Adobe certification is a plus

Benefits

Medical, dental, vision, STD/LTD, Life/AD&D, Flexible Paid Time Off, and various other ancillary benefits and perks