Senior Consumer Data Analyst

Summary

Join Jabra Hearing as a Senior Consumer Data Analyst and become a trusted partner for marketing and growth teams. You will leverage your data analysis expertise to drive customer acquisition, retention, and overall business growth. This role involves developing marketing analytics reporting and strategy, extracting actionable insights from customer data, and presenting findings to stakeholders. You will collaborate closely with marketing and growth teams to set KPIs and analyze campaign outcomes. If you are a data enthusiast with a passion for marketing and customer analytics, this high-growth, mission-driven company is the perfect place to make a significant impact.

Requirements

• 5+ years of data analysis experience
• 1+ years of marketing or customer analytics experience
• Experience building presentations and telling a story to stakeholders using data
• Experience writing SQL queries to answer product or business questions
• Experience building reports and dashboards using BI tools like Looker, Tableau, or Salesforce
• Proven ability to analyze and evaluate proposed solutions by considering technical feasibility, business impact, and cost-benefit tradeoffs to recommend the optimal approach
• Strong communication skills; demonstrated success collaborating with diverse stakeholders across all levels and departments (e.g., product, engineering, marketing, sales) to understand their unique needs, priorities, and challenges
• The ability to take ownership of ambiguous problems and drive them to completion; you have a strong work ethic and high sense of urgency
• Creative problem solver who is highly organized
• You are curious and passionate about data and love learning to improve your skills

Responsibilities

• Communicate Insights Effectively: Present your findings and recommendations to marketing leadership and stakeholders through compelling presentations and data visualizations, effectively translating data into actionable narratives
• Collaborate with Marketing and Growth Team: Partner closely with marketing and growth team members to set KPIs, define measurement strategies, and analyze campaign outcomes, ensuring alignment between marketing and growth activities and company goals
• Contextual Focus on Customer Analytics: Utilize various analytical tools and datasets to identify KPIs, trends, and insights specifically related to marketing and customer performance (i.e. campaign effectiveness, customer acquisition cost, website traffic analysis, etc.)
• Develop and Iterate Visualizations: Build and manage recurring marketing KPI reports and dashboards, providing a clear and comprehensive view of marketing performance
• Provide Data-Driven Recommendations: Use data to answer critical marketing questions, conduct in-depth analysis, and offer actionable insights and recommendations to the marketing team to improve campaign performance and overall marketing effectiveness

Preferred Qualifications

Salesforce (Sigma experience is a plus)

Benefits

• Competitive compensation ($115,000 - $140,000 plus eligibility for an annual performance bonus)
• 401k plan includes matching up to 4%
• Excellent medical, vision, and dental insurance
• Basic life and disability insurance
• 12-weeks paid parental leave
• Paid time off (employees can accrue up to 20 days of vacation time, approx. 8 days of sick & safe time, and are eligible for up to 10 company holidays annually)
• Monthly wellness stipend