Senior Content Designer

Summary

Join QuintoAndar as a Senior Content Designer and shape the content strategy and user experience across our platform. You will lead content guideline development, collaborate with cross-functional teams, and drive data-driven content decisions. This remote-first role requires expertise in content strategy, UX writing, and user research. You'll advocate for content design within the company and ensure content is clear, concise, engaging, and accessible. QuintoAndar offers a competitive salary and benefits package, including bonus, meal allowance, health and dental plans, life insurance, and extended parental leave.

Requirements

• Extensive experience in content design, UX writing, or a related field, with a strong portfolio showcasing your expertise in crafting user-centered, high-impact content
• Proven track record of working in cross-functional teams, collaborating closely with product managers, designers, engineers, and researchers to create seamless and cohesive user experiences
• Expertise in content strategy, with a deep understanding of how content influences user behavior and drives business outcomes
• Strong ability to write clear, concise, and engaging copy for diverse product experiences, including UI text, onboarding flows, error messages, and transactional and help content
• Experience with conducting user research, testing, and using data to inform content decisions, continuously improving messaging based on user feedback
• Familiarity with content management systems (CMS), design systems, and collaboration tools, enabling efficient workflows and content delivery across teams
• In-depth understanding of content accessibility standards, ensuring that all user-facing copy is inclusive and accessible to a diverse audience
• Ability to develop and maintain content style guides, tone of voice, and messaging frameworks that ensure consistency
• Experience in Content Ops, optimizing content workflows, and driving operational efficiencies through the use of tools, systems, and processes
• Excellent communication and presentation skills, with the ability to articulate content design decisions and advocate for content strategy within the broader organization
• Excellent English skills (verbal and written) are mandatory

Responsibilities

• Shape the content strategy across multiple products, ensuring consistency, clarity, and user-centered messaging that enhances the overall experience
• Lead the development of content guidelines, defining tone, voice, and messaging frameworks to maintain consistency across platforms and touchpoints
• Collaborate with cross-functional teams, including product, design, and engineering, to create content that aligns with both user needs and business goals
• Drive content design decisions through data-driven insights, user research, and continuous testing to ensure content is effective and impactful
• Advocate for content design within the company, helping other teams understand the value of thoughtful, user-centered messaging in creating seamless experiences
• Write clear, concise, and engaging copy for complex product features, ensuring it resonates with users and improves task completion
• Collaborate in Content Ops initiatives, driving the optimization of content workflows and processes, identifying and implementing tools, systems, and practices that streamline content creation, review, and distribution across teams, ensuring efficiency and scalability
• Stay up to date on the latest trends and best practices in content design, continually improving your craft and sharing insights with the team to elevate overall content quality

Preferred Qualifications

Experience in projects using AI (desirable)

Benefits

• Competitive salary package
• Bonus
• Meal allowance ("Flash benefícios")
• Health plan
• Dental plan (optional)
• Life insurance
• Daycare subsidy
• Subsidy to sports practicing (Gympass)
• Extended maternity and paternity leave
• Reserved room for breast-feeding
• Discount on our parking lot
• Language learning support
• Free transfer from Vila Madalena and Fradique Coutinho stations to the office
• Free bike rack in our parking lot