Senior CPQ Administrator

Summary

Join Red Canary's Business Information Systems team as a Senior CPQ Administrator and play a key role in the company's hyper growth. Manage and optimize the Salesforce CPQ system, ensuring seamless integration with other systems like Salesforce Lightning and Intacct. Design, develop, and maintain CPQ solutions, including product bundles, pricing rules, and approval workflows. Support deployment and testing of configuration changes, manage user access and security, and ensure data accuracy. Collaborate with cross-functional teams and participate in the agile development process to implement new features and improve processes. This role requires a strong understanding of Salesforce, CPQ, and SDLC, along with excellent analytical and problem-solving skills.

Requirements

• 7+ years of experience working on the Salesforce platform as a Salesforce administrator or Salesforce consultant required
• 3+ years of experience in Salesforce CPQ
• Experience partnering with and designing solutions for go-to-market and back office teams, ideally, pre and post-sales, finance and accounting
• Salesforce Administrator certificate/CPQ Certification required
• Bachelor’s Degree or commensurate experience
• Strong analytical skills, including a thorough understanding of how to interpret business problems, uncover issues and risks, and identify efficiencies
• Prioritize workload, while being flexible and adjusting to shifting organization needs
• Adapt by quickly learning new business processes, tools, and terminology

Responsibilities

• Manage Salesforce CPQ integration with Salesforce (Lightning)
• Design, develop, and maintain Salesforce CPQ system solutions involving product bundles, pricing rules, advanced approval workflows, validation rules in support of new requests and ongoing process improvements
• Support deployment and post-implementation testing/validation of configuration changes and releases
• Manage the CPQ system’s users, role, and permissions to manage access and security
• Ensure data is accurately passed to Salesforce, Intacct, and other systems, and that we maintain clear systems of record for essential data
• Participating in our agile development process with our team of Salesforce professionals to design, test, and implement new features on CPQ
• Other basic to advanced Salesforce configuration work functions as required
• Seek out ways to leverage the CPQ application and Salesforce platform to improve processes and productivity, and make recommendations to support the rapid scaling of our high-growth organization

Preferred Qualifications

• Experience with startups a plus
• Strong understanding of SDLC and Agile practices

Benefits

• 100% Paid Premiums: Red Canary offers a 100% paid plan option for medical, dental and vision for you and your dependents. No waiting period
• Health & Wellness - Access to mental health services, Employee Assistance Program and additional programs to incentivize healthy habits
• Fertility Benefits: All new hires are eligible for benefits as of their first day
• Flexible Time Off: Take the time you need to recharge including vacation, sick, bereavement, jury duty, and holidays
• Paid Parental Leave- Full base pay to bond/care for your new child
• Pre-Tax Plans - Red Canary offers a variety of plans to fit you and your dependent specific needs including FSA, HRA and HSA, with employer funding to offset out of pocket health care expenses
• Flexible Work Environment- With 60% remote workforce, Canaries can work virtually from almost anywhere in the US