Senior Salesforce Administrator

Summary

Join Instacart as a Sr. Salesforce Admin with Salesforce CPQ expertise to enhance our Sales Cloud environment and optimize our quote-to-cash framework. You will deliver high-quality solutions to improve sales processes, impacting efficiency and scalability within our Salesforce ecosystem. Collaborate with admins, developers, and stakeholders to design and implement solutions, administer and configure Salesforce and CPQ, and ensure platform integrity and security. Develop new CPQ features and troubleshoot issues. Generate documentation on CPQ processes and configurations. This role is remote and offers competitive compensation and benefits, including equity grants.

Requirements

• 5+ years of Salesforce experience, including 3+ years focused on Salesforce CPQ
• Proven capability in designing and implementing Salesforce CPQ solutions and Advanced Approvals
• Deep understanding of Salesforce CPQ functionalities, limitations, best practices, and deployment strategies
• Demonstrated expertise in end-to-end testing of CPQ quotes (new, amendment, and renewal)
• Proficiency in building and debugging flows, CPQ records, QCP functions, and validation rules
• Advanced experience with data loads, including parent/child relationships and junction objects, with strong spreadsheet formula knowledge (e.g. vlookup, xlookup, index/match)
• Strong analytical skills to translate business requirements into scalable technical solutions
• Experience working in agile teams and knowledge of agile methodologies
• Strong communication and collaboration skills with technical and non-technical stakeholders
• Hands-on experience with Salesforce integrations and deployment

Responsibilities

• Provide expert insights into Salesforce CPQ features, functions, and capabilities to continuously enhance the quote-to-cash process
• Lead projects related to planned enhancements, high-priority updates, bug fixes, data loads, technical debt clean-up, and documentation
• Collaborate with admins, developers, project managers, and business stakeholders to design and implement solutions
• Administer and configure Salesforce and CPQ to meet business requirements, including product setup, configuration records, Advanced Approvals, flows, and Sales Cloud functionalities
• Ensure the integrity, performance, accuracy, and security of the CPQ platform
• Develop and implement new CPQ features, custom solutions, and operational enhancements to improve user experience
• Troubleshoot and resolve any Salesforce or Salesforce CPQ-related issues
• Generate and maintain documentation on CPQ processes and configurations to provide transparency and consistency

Preferred Qualifications

• Experience with Ironclad or similar CLM tools
• Familiarity with Jira for task and project management
• Expertise in working across multiple sandbox environments for UAT and QA testing
• Experience using CPQ deployment tools such as Prodly, Copado, or Blue Canvas
• Familiarity with Salesforce development tools, such as Apex, Visualforce, and Lightning components
• Understanding of Javascript for debugging QCP functions
• Proficiency in using Salesforce Developer Console and SOQL queries
• Familiarity with Snowflake or similar platforms and SQL query execution
• Salesforce Administrator
• Salesforce Advanced Administrator
• Salesforce CPQ Specialist

Benefits

• Highly market-competitive compensation and benefits
• New hire equity grant
• Annual refresh grants