Senior Customer Engineer

Summary

Join Collibra's Customer Engineering team and shape how large organizations manage data. As a Customer Engineer, you'll guide customers in using Collibra's product, building trusted relationships, and serving as a technical advisor throughout the customer journey. You'll map solutions, participate in discovery calls, conduct product demonstrations, advise customers, and identify opportunities for value-based workshops. This role involves collaborating with sales and marketing, providing feedback to product teams, and supporting RFP/RFQ processes. Collibra offers competitive compensation, comprehensive health coverage, paid time off, flexible work arrangements, and professional development opportunities.

Requirements

• 4+ years in a Sales or Customer Engineering or Sales Consulting role
• Experience in Sales or Customer engineering in Enterprise land and expand motions
• Broad knowledge of data governance, data catalog, data quality, and data privacy platforms required. Experience should include a broad range of disciplines including value-based selling, cost-benefit analysis and ROI analysis, process and project management
• Broad experience as a Data Management practitioner in the areas of cataloging, integration, data quality, data and/or enterprise architecture, have setup and/or participated in governance boards
• Experience in regulatory compliance and or (financial/IT) audit
• Experience with the leading PaaS providers, Data Lakes, Databases, and Integration platforms - experience in the data space is required
• A bachelor’s degree or equivalent work experience is required

Responsibilities

• Map solutions to value across large and dynamic organizations, bridging both business and technical requirements
• Participate in discovery and driving qualification of new opportunities
• Prepare and conduct product demonstrations, highlighting how Collibra’s Platform can support our Enterprise customer’s needs
• Advise and support customers’ technical stakeholders to accelerate Collibra adoption and value realization, i.e. be the primary point of contact for technical and product related queries
• Identify, evaluate, recommending, and executing value-based workshops and proof of concepts/values
• Prepare and providing input for functional and technical sections of RFPs/RFQs
• Support sales and marketing activities, webcasts, field enablement, and asset creation
• Provide advice and feedback to product management and engineering to enhance our offerings

Preferred Qualifications

• An effective communicator
• A sales- and customer- focused self-starter with enthusiasm, flexibility, and motivation
• A trusted advisor for C-level executives and C-1 level executives
• A proven collaborator and liaison with all levels and departments within an organization and experience and success in a partner-heavy environment
• Confident in dispensing knowledge to a highly skilled and experienced audience
• Able to demonstrate a thorough understanding of business needs and revenue potential for accounts in the region
• Excited for continuous learning and development, with an aptitude for grasping technical concepts.[and link these technical concepts to business benefits]
• Willing to travel up to 30% within the region

Benefits

• Competitive compensation
• Health coverage including medical, dental, vision, and mental health benefits for you and your family
• Paid Time Off and Flexibility: global leave policies for a variety of personal and family circumstances, company-wide wellness days off throughout the year, meeting-free Wednesdays, and a flexible culture to help balance your work and your life
• Professional Development: access to development opportunities, as well as other rewards and recognition programs to help grow your career