Senior Customer Engineer

Summary

Join Collibra's Customer Engineering team in Healthcare & Life Sciences and help shape how large organizations manage data. As a Customer Engineer, you'll be the technical advisor, building relationships with customers and prospects. You'll map solutions, conduct product demonstrations, and advise on Collibra adoption. This role involves collaborating with sales, marketing, and product teams. Senior Customer Engineers focus on large organizations, requiring experience in data governance, sales, and the healthcare sector. The position offers a competitive salary, commission, equity, and comprehensive benefits.

Requirements

• 5+ years in a Sales or Customer Engineering or Sales Consulting role
• 2+ years in the Healthcare and Life Sciences vertical
• Experience in Sales or Customer engineering in Enterprise land and expand motions
• Broad knowledge of data governance, data catalog, data quality, and data privacy platforms required. Experience should include a broad range of disciplines including value-based selling, cost-benefit analysis and ROI analysis, process and project management
• Broad experience as a Data Management practitioner in the areas of cataloging, integration, data quality, data and/or enterprise architecture, have setup and/or participated in governance boards
• Experience in regulatory compliance and or (financial/IT) audit
• Experience with the leading PaaS providers, Data Lakes, Databases, and Integration platforms - experience in the data space is required
• A bachelor’s degree or equivalent work experience is required

Responsibilities

• Map solutions to value across large and dynamic organizations, bridging both business and technical requirements
• Participate in discovery and driving qualification of new opportunities
• Prepare and conduct product demonstrations, highlighting how Collibra’s Platform can support our Enterprise customer’s needs
• Advise and support customers’ technical stakeholders to accelerate Collibra adoption and value realization, i.e. be the primary point of contact for technical and product related queries
• Identify, evaluate, recommending, and executing value-based workshops and proof of concepts/values
• Prepare and providing input for functional and technical sections of RFPs/RFQs
• Support sales and marketing activities, webcasts, field enablement, and asset creation
• Provide advice and feedback to product management and engineering to enhance our offerings

Preferred Qualifications

• An effective communicator
• A sales- and customer- focused self-starter with enthusiasm, flexibility, and motivation
• A trusted advisor for C-level executives and C-1 level executives
• A proven collaborator and liaison with all levels and departments within an organization and experience and success in a partner-heavy environment
• Confident in dispensing knowledge to a highly skilled and experienced audience
• Able to demonstrate a thorough understanding of business needs and revenue potential for accounts in the region
• Excited for continuous learning and development, with an aptitude for grasping technical concepts.[and link these technical concepts to business benefits]
• Willing to travel up to 30% within the region

Benefits

• The standard base salary range for this position is $140,000- $175,000 per year. This position is eligible for additional commission-based compensation. Salary offers are based on a combination of factors, including, but not limited to, experience, skills, and location
• Equity ownership at every level
• Bonus potential
• A Flex Fund monthly stipend
• Pension/401k plans
• Competitive compensation
• Health coverage
• Comprehensive offerings including medical, dental, vision, and mental health benefits for you and your family
• Global leave policies for a variety of personal and family circumstances
• Company-wide wellness days off throughout the year
• Meeting-free Wednesdays
• A flexible culture to help balance your work and your life
• Access to development opportunities
• Other rewards and recognition programs to help grow your career