Senior Deal Operations Analyst

Summary

Join Picus Security, a leading security validation company, as a Senior Deal Operations Analyst. This pivotal role contributes directly to the efficiency and success of sales and deal management processes, ensuring streamlined operations and high accuracy. You will collaborate with cross-functional stakeholders, design and implement scalable processes, and make key decisions. The position involves managing quotes, PO approvals, invoices, licenses, and the pre-sales to post-sales handover. You will also standardize deal processes, support RFPs, and contribute to resource planning. This is a great opportunity to impact a fast-growing cybersecurity company and work in a dynamic, global environment.

Requirements

• Strong attention to detail; capable of managing multiple control points and identifying discrepancies (audit experience preferred)
• Confident decision-maker with the ability to balance flexibility and strict policy adherence in approval processes
• Proficient in process design, with the ability to analyze systems, workflows, and relationships to create scalable solutions
• Flexible working hours, especially during high-demand periods like quarter-ends, and adaptable to US time zones
• Excellent English proficiency and communication skills for frequent cross-team collaboration
• Ability to thrive in a fast-paced, dynamic environment and effectively manage multiple priorities
• Proactive and solution-oriented team player with a "can-do" attitude
• Strong interpersonal skills to foster collaboration across teams and departments

Responsibilities

• Have extended authority for discount approvals and quotation management
• Analyze discount rates based on sales models and products and report non-standard discount rates to top management
• Compare Pricebook, price, product, license date comparison, etc for all sales deals
• Check and approve all aspects of the POs such as invoice/license details, payment term, license start dates, legal agreement requirements, etc
• Support teams with missing information proactively
• Building data-based invoice and payment tracking structures to support the finance team
• Building standard rule sets for licensing, automating license and license certification generation, having full authority on approving license change requests
• Supporting and enhancing the handover process in all aspects and tracking the status of customer accounts and guiding relevant teams on the next actions and expectations
• Building flexible pricing options in SFDC with the extended team for different requirements and regional differences
• Standardizing, maintaining and documenting all deal related processes such as approval processes, legal requirements, steps that sales teams needs to complete, etc
• Support sales teams on RFP and procurement-related requirements, align with relevant functions, track deadlines and progress
• Track activity and deal volumes and inform and support relevant decision-makers in terms of resource planning by understanding, measuring and forecasting the workforce requirement

Preferred Qualifications

Familiarity with SaaS business models and industry metrics is a plus

Benefits

• Fascinating work - a chance to shape and lead an exciting, fast-growing cyber security segment
• Unlimited opportunity! We are growing. At Picus, you'll be provided with as much responsibility as you can handle - new career development opportunities constantly arise given our rate of growth
• Global exposure - Get a lot of experience working not only in a fast-growing startup but also interact with customers all around the world
• Be part of a global remote team who is taking on Exposure Validation and a growing market segment