Remote Senior Director

Summary

Join our team and redefine the future of customer experiences. As a Senior Director of Sales Strategy & Execution, you will lead the development and implementation of the company's sales strategy, driving revenue growth and ensuring alignment with overall business objectives.

Requirements

• Bachelor’s degree in Business, Marketing, or a related field; MBA preferred
• 10+ years of experience in sales strategy, sales operations, or related roles, with at least 5 years in a leadership capacity
• Proven track record of developing and executing successful sales strategies that drive significant revenue growth
• Strong analytical and problem-solving skills, with the ability to translate data into actionable insights
• Excellent leadership and team management skills, with a focus on developing talent and fostering a high-performance culture
• Exceptional communication and interpersonal skills, with the ability to influence and collaborate across all levels of the organization
• Experience working in a fast-paced, dynamic environment, with the ability to adapt to changing business needs
• Proficiency in CRM systems, sales analytics tools, and other relevant technologies

Responsibilities

• Collaborate with the executive team to define sales goals and objectives
• Conduct market analysis to identify new opportunities for growth and areas for improvement within the current sales process
• Champion and educate on effective use of sales tools and processes changes. Driving adoption and change management
• Deal level trending and analysis (e.g., deal size, growth of business segments (e.g., verticals), customer trends, etc.)
• Support the Quarterly Business Review (QBR) process by coordinating reporting and analysis for Sales Leadership
• Analyze activity levels and pipeline participation to ensure appropriate focus on the strategic solution initiatives
• Serve as the trusted advisor and thought partner to Chief Revenue Officer and Sales Leaders
• Lead, mentor, and develop a high-performing sales operations team, fostering a culture of excellence and accountability
• Provide analytical thought leadership, create meaningful business insights, establish strategic operational priorities, and develop and allocate key performance metrics
• Partner with sales leaders to be responsible for the day-to-day operational cadence of the business
• Act as the voice of field on major initiatives and working closely with cross-functional teams to coordinate effective deployment of resources, impactful programs and process/tools that remove friction in the sales process
• Identify opportunities for process improvement and works closely with sales and other management to inspect process quality and prioritize opportunities for improvement Planning & Analysis
• Drive & support planning efforts covering sales strategy, quota setting, team structure and territory assignments
• Lead analysis to understand business performance/user metrics and KPIs
• Support goals setting, tracking, and performance measurement of the business
• Analyze and manage financial performance against annual plan
• Lead sales pipeline and forecast management process, working to ensure forecast accuracy and overall pipeline health

Benefits

• Comprehensive employee benefits package that includes medical (including supplemental plans for accident, hospitalization and critical illness), telemedicine, dental, vision, disability, life insurance
• Employee Assistance Plan
• Paid parental bonding leave
• PTO for hourly employees and Flexible Time Off (FTO) for salaried employees
• Employee long-term savings plan (401k) through Fidelity with Nextiva matching
• Comprehensive employee wellness programs
• Loads of learning and development opportunities which are coupled with career paths to last a lifetime