Senior Director, Product

Summary

Join Constant Contact as a Senior Director of Product to lead our fast-growing Premium product offering. You will define and execute the product strategy and roadmap for marketing automation and the customer data platform, focusing on expanding market reach and enhancing customer value. This role requires strong leadership skills to build and motivate a high-performing team, collaborate with cross-functional teams, and drive product innovation. You will leverage customer insights and data to inform product decisions and measure success through key performance indicators. The ideal candidate possesses extensive experience in software product delivery, marketing software, and people leadership, along with a proven track record of driving business impact. Constant Contact offers a competitive compensation package, including health and welfare benefits and paid leave, and embraces a flexible hybrid work model.

Requirements

• 10-15+ years experience delivering software products used by external end-users, with domain experience in marketing software and workflow automation
• 6-8+ years prior people leadership experience
• Proven track record of managing multiple operational functions with an entrepreneurial mindset, demonstrating the ability to drive ROI and measurable financial impact
• Strong ability to collaborate with and influence executive leadership to align product strategy with business goals
• Undergraduate degree

Responsibilities

• Define vision and execute strategy and roadmap for marketing automation and the customer data platform, empowering small businesses with smarter, data-driven solutions to accelerate growth and success
• Identify target customer profiles and use cases to drive Total Addressable Market (TAM) expansion, with a special focus on Marketing Agencies
• Define and deliver best-in-class automation and data solutions that differentiate Constant Contact in the market
• Collaborate with engineering, marketing, sales, and customer success teams to drive seamless product development and go-to-market execution across various stakeholder groups
• Build a strong organization with high levels of employee engagement by developing and attracting top-talent, and recognizing high performing teams and individuals
• Provide employees with coaching, feedback, and developmental opportunities to enhance their skills, motivation, and performance
• Use customer research, behavioral data, and market trends to inform product decisions and create customer-centric solutions
• Establish key performance indicators (KPIs) and metrics to measure success and drive continuous improvement in product adoption and revenue impact

Preferred Qualifications

• Experience leading product strategy and successfully launching products in an Agile development environment
• Master Degree

Benefits

• Health and welfare benefits including paid leave
• A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family
• Work flexibility
• Hybrid work model
• Opportunities to grow your career
• Professional development opportunities