Senior Director Revenue Operations

Summary

Join Flywire as a visionary leader in revenue operations, driving the entire revenue generation lifecycle. Lead a team responsible for marketing and sales operations, proposals and deal management, go-to-market readiness, sales commission strategies, and go-to-market technology. Collaborate with sales, customer success, marketing, business operations, and finance teams. Shape Flywire's global growth strategy, lead a high-performing team, and build cutting-edge RevOps solutions. Impact revenue generation across diverse verticals worldwide in a fast-paced, collaborative, and innovative culture. This is a pivotal role in shaping Flywire's future.

Requirements

• 10–15+ years of RevOps, Sales/Marketing Ops, or GTM Strategy experience in high-growth B2B SaaS environments
• A hands-on mindset — you’re not afraid to get into the weeds and make systems, processes, and dashboards better
• Track record of building scalable GTM infrastructure from the ground up or through major transformation
• Expertise with tools like Salesforce, Marketo, Gong , and other RevOps platforms
• Strong analytical chops — you can turn data into insight and insight into action
• Experience managing cross-functional projects and driving alignment across Sales, Marketing, Customer Success, and Finance
• Outstanding executive communication skills , especially around performance metrics and board-level reporting
• A passion for mentoring and building high-performing teams

Responsibilities

• Collaborate with global sales and senior leadership to achieve growth objectives (pipeline, sales ramp, LTV/CAC, ARR, marketing effectiveness and more!) and drive GTM alignment
• Lead all aspects of sales and marketing operations, optimizing processes and technology
• Establish and maintain rigorous operating cadence, ensuring accurate forecasting and pipeline management across Flywire's global sales and vertical teams
• Propose and execute new processes, sales incentives, metrics to help us grow and scale across all verticals
• Partner with Systems teams to evaluate, scope, and implement CRM/GTM tech stack enhancements
• Define key metrics, build performance dashboards, and drive data-informed decisions
• Lead process improvements and drive operational efficiencies across GTM organizations
• Support executive deliverables, including Board Reviews and strategic planning

Benefits

• Competitive compensation, including Restricted Stock Units
• Employee Stock Purchase Plan (ESPP)
• Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
• Dynamic & Global Team (we have been collaborating virtually for years!)
• Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
• Be a meaningful part in our success - every FlyMate makes an impact
• Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days!
• Work From Home Stipend
• Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)