Senior Event Operations Lead

Summary

Join Viator, a Tripadvisor company, as a Senior Event Operations Lead and manage internal and external events for our remote-first global organization. You will plan and execute team meetups, offsites, and hub gatherings worldwide, handling all logistics and programming. Collaborate with leadership and various departments to align events with business objectives. Manage event communication, budgets, and vendor relationships. Continuously improve events based on feedback and industry best practices. This role requires significant travel (15-25%). Viator offers a competitive compensation package, flexible work arrangements, and various employee benefits.

Requirements

• 8+ years of experience in event management, operations, or a related field (experience in remote-first organizations is a plus)
• Ability to lead large, cross functional programs with various stakeholders with minimal oversight
• Exceptional organizational and project management skills with a detail-oriented mindset
• Strong interpersonal and communication skills for collaborating across teams and cultures
• Proven ability to manage budgets, negotiate contracts, and work with vendors
• Creative problem-solving skills and a proactive approach to challenges
• Willingness to travel as needed (15-25% travel expected)

Responsibilities

• Plan, execute and manage remote team meetups, offsites, and hub gatherings globally
• Handle logistics such as venue booking, travel arrangements, accommodations (when needed), and catering
• Oversee, or partner with our OfficeX team to support on-site execution and ensure a seamless attendee experience
• Partner with leadership, People Operations, and department heads to align events with business priorities and objectives for each event
• Coordinate programming for events, including workshops, training sessions, company presentations, and social activities
• Foster team-building and employee engagement through creative activities and experiences
• Identify and facilitate coordination for events that will assist us in attracting talent in key markets
• Manage event communication, from invitations and RSVPs to post-event feedback
• Create detailed schedules and secure resources to ensure attendees are well-prepared, and the event is set up for success
• Serve as the primary point of contact for participants and stakeholders
• Develop, track, and drive accountability in event budgets, ensuring cost efficiency and ROI
• Source and manage relationships with venues, suppliers, and vendors
• Gather feedback from attendees and stakeholders to improve future events
• Stay informed about best practices and tools for remote team operations and events

Benefits

• Competitive compensation packages , including base salary, annual bonus, and equity
• ���Work your way” with flexibility to suit your lifestyle. We take a remote-friendly approach to collaboration, with the option to join on-site as often as you’d like in select locations
• Flexible schedule . Work-life balance is ingrained in our culture by design. Trust and accountability make it work
• Donation matching . Give back? Give more! We match qualifying charitable donations annually
• Tuition assistance . Want to level up your career? We love to hear it! Receive annual support for qualified programs
• Lifestyle benefit . An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you
• Travel perks . We believe that travel is employee development, so we provide discounts and more
• Employee assistance program . We’re here for you with resources and programs to help you through life’s challenges
• Health benefits . We offer great coverage and competitive premiums